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Jenkins Nissan
Lakeland, FL
5,244 Reviews
Jenkins Nissan is a surprise to most shoppers! Our sales staff, sales management, as well as finance.......same staff, same team.....for YEARS! As we grow we seek out other exceptional sales professionals - those with an eye to the "future" or "bigger picture". Our Jenkins Nissan group offers something rare in the sales and especially the automotive sales category: STAYING POWER! Most of our sales staff has been here 6+ years.....with the rookie at one year! And HE was recruited from a Menswear Store! So we build our team with the future in mind....so that when we earn your business it's the same set of faces year after year!
Browse our inventory of new Nissan vehicles and used cars in Lakeland to find the car of your dreams. If you need a car loan in Lakeland check out our finance page to start the process. If you need parts or service don't forget about our talented Nissan repair technicians and Nissan parts professionals. Jenkins Nissan strives to provide the best sales, service, and experience possible near Tampa, Wesley Chapel and Winter Haven to make your car buying process stress free. Don't take our word for it, come down to 4401 State Road 33N, Lakeland, Florida and see the Jenkins Nissan difference for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
By Type
Showing 5,244 reviews
October 25, 2017
Terrible Customer Service In June I was in an accident and brought my Rogue to Jenkins Nissan in Lakeland where I bought the car. I dropped my Rogue off on July 27th and it wa In June I was in an accident and brought my Rogue to Jenkins Nissan in Lakeland where I bought the car. I dropped my Rogue off on July 27th and it was ready August 2nd. Not even a week later I noticed bumper was coming off and brought it back. Per Mike in the service department the bumper was manufactured improperly and a bumper and clamps had to be reordered and it would take 3-5 days for parts to come in and 3-5 days for the body shop to paint it. 9 weeks later with very little communication and many unanswered phone calls from them my bumper finally arrived October 13th. October 21st I dropped off my Rogue to Jenkins Nissan to put the bumper on and when picking it up noticed right away this bumper not only had the same problem but the paint job was all scratched up. They took pictures and said they would get it resolved but no communication from them once again and it is now October 25th. I have called the service manager Mike Camirino (sp) several times with no call back. The lack of customer service and communication from the service department is damaging this dealerships relationship with customers and I have been patient and tolerant up until now. I will be reporting them to the BBB and the States Attorney General. Do not use this dealership for purchasing or servicing your vehicle if you want to be treated with courtesy and respect from the time of purchase to maintenance service! More
by Unhappy Customer
Employees Worked With
Maribell and Mike Camirino in Service Department
July 18, 2017
Poor experience My experience at Jenkins has been poor all around. Their finance department is extremely shady and went out of their way to give us a bad deal and hid My experience at Jenkins has been poor all around. Their finance department is extremely shady and went out of their way to give us a bad deal and hide relevant information that would have made a big difference in us accepting the deal. The service department is little better. They have consistently ignored our complaints and tried to punt them down the road. They constantly upsell unnecessary services. I am not a happy customer. I will never do business with Jenkins again and neither should you. More
by Benzino
Employees Worked With
Mike, service manager
June 14, 2017
Richard Sevigny Richard was very helpful. He was knowledgeable in reference to the cars. He sat down with me and spoke to me like one kind human being to another. He Richard was very helpful. He was knowledgeable in reference to the cars. He sat down with me and spoke to me like one kind human being to another. He never tried to sell me something I did not want. I felt no pressure. He used a tablet (which impressed me) and made a list of everything I wanted. 5 STARS.. More
by Rogue2017
Employees Worked With
Richard Sevigny
April 23, 2017
service work went to dealership on 3/25/17 and dealt with Nabil had an excellent experience with him,but got home from dealership headlight was blown now give this went to dealership on 3/25/17 and dealt with Nabil had an excellent experience with him,but got home from dealership headlight was blown now give this truck only has 28 miles on it now and already a problem, take it back and show them at service they tell they dont have a headlight i suggest taking one out of new truck and they do upon showing them i notice the headlight capsule is needing replaced also and while showing them i notice at this time the left front fender has loose bolts and not aligned right needing to go to the body shop for repair,they tell me i have to get it authorized from Nissan my salesman contacts me and tells me to bring it in and leave it for 2 or 3 days theyll take care of it three days later they call me and say they have the headlight done still waiting on authorization from Nissan i was mislead they said they was going to fix paint also for 3 days but all i got was a headlight capsule put in 3 DAYS .30 days later im still dealing with a problem that already should have been fixed customer comes first after the sale WELL no at this dealership would and will not recommend to anybody xxxxTY service after sale and still cant talk to a Manager ????? More
by CHALLENGERSRT8
Employees Worked With
Nabeeha Ali
April 20, 2017
Service scheduling for INconvenience Went online and scheduled service. Got 2 reminders to be there on time. Showed up 10 minutes early for a 9:45 appointment. Told there is a 3 hour w Went online and scheduled service. Got 2 reminders to be there on time. Showed up 10 minutes early for a 9:45 appointment. Told there is a 3 hour wait and all ahead also had appointments. Does not deliver on the promise. More
by Buy Somewhereelse
Employees Worked With
Michael Camerino
April 20, 2017
4 visits to fix A/C, still not cooling. In the last 10 months I have had the same issue looked at 4 times and it is still not fixed. I've been told that the problem is; it needs evac. & rech In the last 10 months I have had the same issue looked at 4 times and it is still not fixed. I've been told that the problem is; it needs evac. & recharge, a rats nest in air box and a leaking hose. My A/C blows air no colder than 54 degrees, no matter what setting is made. It should be 35-45. I'm into it for $360.00 so far and too many hours warming a chair in the waiting room. As of today A/C still will not cool the car. More
by Norman Gregoire
Employees Worked With
Nick S.
March 06, 2017
Very honest and great deal After being frustrated at dealers around Orlando I decided to drive to Lakeland and give this dealer a shot after being recommended by a friend. I am After being frustrated at dealers around Orlando I decided to drive to Lakeland and give this dealer a shot after being recommended by a friend. I am very happy I drove 45 minutes to visit them because it saved me roughly 1800 on the life of my lease compared to the amount the orlando dealers wanted to charge. Rashoun our sales person was honest and never sensed any dishonesty or pressure from him. I will definitely return for my next car! More
by Erick Gomez
Employees Worked With
Rahshon Clark
February 13, 2017
Loyal but they don't care because they are high volume We had purchased 5 nissans from them in the past. Each time the experience went down each year we purchased. We tried for number 6 and they bombed it. We had purchased 5 nissans from them in the past. Each time the experience went down each year we purchased. We tried for number 6 and they bombed it. They always say I'm sorry we are high volume that is why. Been waiting on a refund check for 2 months which I have confirmed they have our money but was told the owner only signs 40 checks at a time. Something very wrong with this picture as it should be earning interest in my bank not theirs! Will never ever buy from them again! More
by Levihann
Employees Worked With
Not listed , Ted Payne
February 07, 2017
Will not recommend it. The technicians and supervisor and problably managers will work on your car under warrantee and they will disconect, unplug or damage something, so yo The technicians and supervisor and problably managers will work on your car under warrantee and they will disconect, unplug or damage something, so you have to come back for repairs. THAT IS LOW BOWLING. Stay away from service. You may buy it from them but go some place else to service even if they gave you free oil changes for life! More
by Nissanguy
Employees Worked With
Julio Rivera
January 22, 2017
Do not shop here unless you like being pressured and chased Everyone was great until this donkey showed up and hounded us. Their out the door price wasn't really the out the door price sitting in financing and Everyone was great until this donkey showed up and hounded us. Their out the door price wasn't really the out the door price sitting in financing and then this manager came in. After politely telling him we were leaving and shaking his hand he hounded and badgered me and my 6mo pregnant wife all the way out the door to our car. I have never been chased on my way out of a dealership and I will NEVER shop Jenkins again. More
by Jared
Employees Worked With
Linny Sames, Marcus Ruggiero
