Jenkins Nissan
Lakeland, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
By Type
Showing 5,213 reviews
I would not BUY from this salesman I bought a new maxima and the second set of keys where missing. After 3 weeks I finally did get them after his boss order them himself since James did I bought a new maxima and the second set of keys where missing. After 3 weeks I finally did get them after his boss order them himself since James didn't after he said he would. He did great when he wanted to sell the car but afterwards 0 customer service. I would get another vehicle from this dealership but please use a salesman that really gives all around customer service. More
Friendly be cautious of finance when purchasing a vehicle one should look for best price, customer service, and vehicle inventory. If you are considering a Nissan, I recommend giving when purchasing a vehicle one should look for best price, customer service, and vehicle inventory. If you are considering a Nissan, I recommend giving this dealership a valid chance. The dealership was rated number 1 in the nation in 2015. Ask or email Danny Harrington who is in Internet sales management. He is very courteous and is best at customer service. He will tell you pricing without even going to the dealership. The sales staff is pretty good and most are very friendly. The selection of vehicles was better than most and there were no issues finding color and options of vehicle I was looking for. CAUTION !!!!! Julio in finance is a sideways individual and I would not send anyone to him. As a matter of fact if you happen to get assigned to him ask for another finance manager even if you have to wait. He is crooked I promise that. I went to the Finance director and had the documents corrected. Julio will not admit his wrongs and put himself before the customer which is unfortunate. Overall the experience was great during the purchase. They are fair with trade in values and work with you to keep you satisfied. More
DO NOT BUY A CAR FROM THEM-FRAUD Please do not buy a car from this dealership, they may offer a great price but they are very shady to get the sale. When comforted about issues relate Please do not buy a car from this dealership, they may offer a great price but they are very shady to get the sale. When comforted about issues related to the car everyone at the dealership becomes nasty and will refuse to fix the issues!!! They hire outside companies to also do work on your vehicles which are not cover my Nissan warranties. When problems arise they become belligerent and have the outside companies to call and threaten you. The price may be great but not worth it, go to another area dealership to purchase your vehicle. More
Nissan Altima Great dealer ship and the employees always go above and beyond to help me with whatever I need done on my car. A couple issues with my car but over al Great dealer ship and the employees always go above and beyond to help me with whatever I need done on my car. A couple issues with my car but over all I love it! More
Rocky Start...but they did it again! We bought a new Rogue SL back in 2014 and wanted to give them one more whirl. I wasn't sure at first as the deal didn't start off too hot. However, We bought a new Rogue SL back in 2014 and wanted to give them one more whirl. I wasn't sure at first as the deal didn't start off too hot. However, we kept working the numbers late after closing and settled on "a price". Went back the next day to finalize the paperwork and noticed there was a discrepancy on the trade allowance. After some tense moments, they honored their word and the deal. Couldn't be happier with our new Armada SL. I've got more business coming your way. Thanks again guys. Kendall, Adam, and Chris...you made my wife very happy and you know what they say... "Happy Wife...Happy Life"!!!! More
Excellent experience! Worked with Kendall. She was awesome! She quoted me a price via email and she kept her word. Drove over 2 hours hoping I would not leave disappointed Worked with Kendall. She was awesome! She quoted me a price via email and she kept her word. Drove over 2 hours hoping I would not leave disappointed and it was over quick and easy. Not only did I get the deal I wanted, I wnded up getting 0% financing for 60 months! I would highly recommebd this dealer. Call and ask for Kendall! More
Compre mi carro Muy buenos presios de los carros, me atendió bien ahunque no excelente lo único que puedo desir de mi carro es que la pintura es mala ya que se le cal Muy buenos presios de los carros, me atendió bien ahunque no excelente lo único que puedo desir de mi carro es que la pintura es mala ya que se le callo en un lado muy fácil lavándolo y no fue algo de mi parte malo por ese lado ya que un mecánico me comentó. More
Theives!!!! I will never buy a nissan from this dealership they are liars and thieves. I bought a brand new car that had a defect in the paint...instead of them p I will never buy a nissan from this dealership they are liars and thieves. I bought a brand new car that had a defect in the paint...instead of them painting the whole car it was painted in spots.. after i complaint about the issue a manager told me to shut up and let's have a intelligent conversation. After threating to call channel 12 news they agreed to give me another car. After swapping out cars they told me my first payment that was made on the previous car would be applied to the another...that never happened they took my 346.00 dollars and started me with payments all over again. I have made several attempts to get this matter resolved they are all liars and will give you the run around. I work hard for my money and they just stole it from me. It's not my fault because this dealership sold me a defective car!!!!!! Stay away please!!!!! More
Worst customer service ever!! Buying the car was easy, getting my extended warranty back after the car was wrecked is an experience I wish to share so it does not happen to you. I Buying the car was easy, getting my extended warranty back after the car was wrecked is an experience I wish to share so it does not happen to you. I have called them over 25 times to get info on my money, no one calls back after they promise to do so. May 30th paperwork was submitted to Jenkins, Sept 15th still no check!! I want James Jenkins to know that this experience will be shared with anyone I know that wishes to buy a new or used car. More
VERY DISAPPOINTED Purchased a brand new 2015 Nissan Pathfinder from this dealership on June 27, 2015. Was told that we would be getting a survey. We were also told th Purchased a brand new 2015 Nissan Pathfinder from this dealership on June 27, 2015. Was told that we would be getting a survey. We were also told that if we took care of the salesman on the survey we would get a full tank of gas. We were referred to this dealership through my sister & brother-in-law. My brother-in-law had called the salesman to check on his referral money. The salesman decided that he needed to ask my brother-in-law why we slandered him on the survey. Number one if the salesman had a problem with our survey, he should have contacted us, not talked to my brother-in-law about the situation. It's not about the full tank of gas at all, it's about telling customers what they should put on a survey, & also for talking to other people about your survey. Called a sales manager, named Jeff who told us that we still would get a full tank of gas. Jeff also stated that I would get a phone call back regarding my complaint, & we never received a phone call back. Called on Friday again & spoke with a different sales manager who informed us that they only give a full tank of gas to customers who rate on the survey all VERY OUTSTANDING. Then the lot manager, named Tony, thought it was pretty funny as well that I was even making a complaint. I have spoke with Nissan Consumers Affairs & have a complaint put in with a case#. No consumer should have to be told how they should rate on a survey. Poor business ethics in my opinion. Robert & Christy More