Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jenkins Nissan
Lakeland, FL
5,213 Reviews
Jenkins Nissan is a surprise to most shoppers! Our sales staff, sales management, as well as finance.......same staff, same team.....for YEARS! As we grow we seek out other exceptional sales professionals - those with an eye to the "future" or "bigger picture". Our Jenkins Nissan group offers something rare in the sales and especially the automotive sales category: STAYING POWER! Most of our sales staff has been here 6+ years.....with the rookie at one year! And HE was recruited from a Menswear Store! So we build our team with the future in mind....so that when we earn your business it's the same set of faces year after year!
Browse our inventory of new Nissan vehicles and used cars in Lakeland to find the car of your dreams. If you need a car loan in Lakeland check out our finance page to start the process. If you need parts or service don't forget about our talented Nissan repair technicians and Nissan parts professionals. Jenkins Nissan strives to provide the best sales, service, and experience possible near Tampa, Wesley Chapel and Winter Haven to make your car buying process stress free. Don't take our word for it, come down to 4401 State Road 33N, Lakeland, Florida and see the Jenkins Nissan difference for yourself!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
By Type
Showing 5,213 reviews
July 18, 2017
Poor experience My experience at Jenkins has been poor all around. Their finance department is extremely shady and went out of their way to give us a bad deal and hid My experience at Jenkins has been poor all around. Their finance department is extremely shady and went out of their way to give us a bad deal and hide relevant information that would have made a big difference in us accepting the deal. The service department is little better. They have consistently ignored our complaints and tried to punt them down the road. They constantly upsell unnecessary services. I am not a happy customer. I will never do business with Jenkins again and neither should you. More
by Benzino
Employees Worked With
Mike, service manager
June 14, 2017
Richard Sevigny Richard was very helpful. He was knowledgeable in reference to the cars. He sat down with me and spoke to me like one kind human being to another. He Richard was very helpful. He was knowledgeable in reference to the cars. He sat down with me and spoke to me like one kind human being to another. He never tried to sell me something I did not want. I felt no pressure. He used a tablet (which impressed me) and made a list of everything I wanted. 5 STARS.. More
by Rogue2017
Employees Worked With
Richard Sevigny
April 23, 2017
service work went to dealership on 3/25/17 and dealt with Nabil had an excellent experience with him,but got home from dealership headlight was blown now give this went to dealership on 3/25/17 and dealt with Nabil had an excellent experience with him,but got home from dealership headlight was blown now give this truck only has 28 miles on it now and already a problem, take it back and show them at service they tell they dont have a headlight i suggest taking one out of new truck and they do upon showing them i notice the headlight capsule is needing replaced also and while showing them i notice at this time the left front fender has loose bolts and not aligned right needing to go to the body shop for repair,they tell me i have to get it authorized from Nissan my salesman contacts me and tells me to bring it in and leave it for 2 or 3 days theyll take care of it three days later they call me and say they have the headlight done still waiting on authorization from Nissan i was mislead they said they was going to fix paint also for 3 days but all i got was a headlight capsule put in 3 DAYS .30 days later im still dealing with a problem that already should have been fixed customer comes first after the sale WELL no at this dealership would and will not recommend to anybody xxxxTY service after sale and still cant talk to a Manager ????? More
by CHALLENGERSRT8
Employees Worked With
Nabeeha Ali
April 20, 2017
Service scheduling for INconvenience Went online and scheduled service. Got 2 reminders to be there on time. Showed up 10 minutes early for a 9:45 appointment. Told there is a 3 hour w Went online and scheduled service. Got 2 reminders to be there on time. Showed up 10 minutes early for a 9:45 appointment. Told there is a 3 hour wait and all ahead also had appointments. Does not deliver on the promise. More
by Buy Somewhereelse
Employees Worked With
Michael Camerino
April 20, 2017
4 visits to fix A/C, still not cooling. In the last 10 months I have had the same issue looked at 4 times and it is still not fixed. I've been told that the problem is; it needs evac. & rech In the last 10 months I have had the same issue looked at 4 times and it is still not fixed. I've been told that the problem is; it needs evac. & recharge, a rats nest in air box and a leaking hose. My A/C blows air no colder than 54 degrees, no matter what setting is made. It should be 35-45. I'm into it for $360.00 so far and too many hours warming a chair in the waiting room. As of today A/C still will not cool the car. More
by Norman Gregoire
Employees Worked With
Nick S.
March 06, 2017
Very honest and great deal After being frustrated at dealers around Orlando I decided to drive to Lakeland and give this dealer a shot after being recommended by a friend. I am After being frustrated at dealers around Orlando I decided to drive to Lakeland and give this dealer a shot after being recommended by a friend. I am very happy I drove 45 minutes to visit them because it saved me roughly 1800 on the life of my lease compared to the amount the orlando dealers wanted to charge. Rashoun our sales person was honest and never sensed any dishonesty or pressure from him. I will definitely return for my next car! More
by Erick Gomez
Employees Worked With
Rahshon Clark
February 13, 2017
Loyal but they don't care because they are high volume We had purchased 5 nissans from them in the past. Each time the experience went down each year we purchased. We tried for number 6 and they bombed it. We had purchased 5 nissans from them in the past. Each time the experience went down each year we purchased. We tried for number 6 and they bombed it. They always say I'm sorry we are high volume that is why. Been waiting on a refund check for 2 months which I have confirmed they have our money but was told the owner only signs 40 checks at a time. Something very wrong with this picture as it should be earning interest in my bank not theirs! Will never ever buy from them again! More
by Levihann
Employees Worked With
Not listed , Ted Payne
February 07, 2017
Will not recommend it. The technicians and supervisor and problably managers will work on your car under warrantee and they will disconect, unplug or damage something, so yo The technicians and supervisor and problably managers will work on your car under warrantee and they will disconect, unplug or damage something, so you have to come back for repairs. THAT IS LOW BOWLING. Stay away from service. You may buy it from them but go some place else to service even if they gave you free oil changes for life! More
by Nissanguy
Employees Worked With
Julio Rivera
January 22, 2017
Do not shop here unless you like being pressured and chased Everyone was great until this donkey showed up and hounded us. Their out the door price wasn't really the out the door price sitting in financing and Everyone was great until this donkey showed up and hounded us. Their out the door price wasn't really the out the door price sitting in financing and then this manager came in. After politely telling him we were leaving and shaking his hand he hounded and badgered me and my 6mo pregnant wife all the way out the door to our car. I have never been chased on my way out of a dealership and I will NEVER shop Jenkins again. More
by Jared
Employees Worked With
Linny Sames, Marcus Ruggiero
January 08, 2017
vehicle purchase without two keys, had key programmed This dealership experience was the worst experience in my life, They promised me an additional key since they could not locate the second one anywhere This dealership experience was the worst experience in my life, They promised me an additional key since they could not locate the second one anywhere on the lot at the time of purchase.. I came back on Saturday and first time they ordered the wrong key for my vehicle, no big deal just come back the next weekend and they promised a full tank of gas which would have been great. Well next week go back drop my car off and they will bring me car to me. I call at 4:30 to check cause I dropped my car off at 12 and had heard nothing. Chad advised me my car had been dropped off with the keys in it and that he called me and left a voice message which I never recieved. NOT at my HOUSE really does this really happen!!! I am in shock needless to say the young girl went back to home she dropped my car off not at MY ADDRESS and brings it to me and states the same address is on the other side no sweetie this is my address and google will take you to the correct address they did apologize, but then I get in my car and the tank is empty not even a tank of gas filled up as originally promised!!! Has this ever happened to anyone cause I find this completely unacceptable for any business and there is nothing that can fix this kind of experience I am beyond upset and want everyone to know! Stay Away is my word of advise! More
by ddieze11
Employees Worked With
Chad in the service department
