Jenkins Nissan
Lakeland, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
By Type
Showing 5,213 reviews
A+++ Best trusted service I could ask for . If your looking to buy, Ricardo Should be your guy. He knew everything he was talking about very very informative and straight to the point and got us If your looking to buy, Ricardo Should be your guy. He knew everything he was talking about very very informative and straight to the point and got us the best deal ever . We were very thankful to have worked with him More
Ricardo was amazing!!! It was my first time buying a brand new car, I usually buy used so I was very nervous/excited. The experience with Ricardo was amazing! From the begin It was my first time buying a brand new car, I usually buy used so I was very nervous/excited. The experience with Ricardo was amazing! From the beginning to the end, I really loved it. Our salesman was great and kept me laughing with his light hearted humor the entire time. He was full of knowledge and still didn’t sound like a typical sales guy just saying facts about the vehicle we were test driving. Ricardo made the experience easy and seemed to genuinely love his job which made the entire process great and quick! I recommend anyone who is looking for a new car to come to Jenkins Nissan. And ask for Ricardo! More
Customer service at its finest Happy customers rarely.. Ricardo Avellaneda has changed my perspective of how customer service should be. We all know how hard it is and time-consumin Happy customers rarely.. Ricardo Avellaneda has changed my perspective of how customer service should be. We all know how hard it is and time-consuming it is to purchase a vehicle. At Nissan of Jenkins...I have never received the extraordinary experience that I did in working with Ricardo Avellaneda.Professional and polite salesperson.He listened to me and he was very attentive to my needs.Salesperson went above & beyond locating a specific vehicle for me. Quick and clear communication. No-pressure, didn't feel rushed .Thanks to Nissan of Jenkins and Ricardo Avellaneda I will be telling my experience to my family and friends .Hand down Keep up the good work. More
EXCELLENT! Ricardo was very knowledgeable about what type of car would best suit my needs for my family and i. He spoke and treated me like a friend compared to Ricardo was very knowledgeable about what type of car would best suit my needs for my family and i. He spoke and treated me like a friend compared to other dealers I've dealt with who just wanted to rush me out the door. Ricardo took the time and explained everything in detail. I was very happy to have worked with him and i will definitively come purchase again! More
Amazing. Ricardo is a great person, understand all you're needs. I definitely would recommend anyone to go see him. They have the best prices hands down. Ricardo is a great person, understand all you're needs. I definitely would recommend anyone to go see him. They have the best prices hands down. More
Not like other dealers Andres and Andrea had great customer service. They made the experience of buying the car great. They made it easier for me to get the car I wanted. Andres and Andrea had great customer service. They made the experience of buying the car great. They made it easier for me to get the car I wanted. More
No professional sale person and management After I purchased the Nissan Rogue, no sale person and management gave greetings. And make me waited long time to sign finance paperwork. I bring the After I purchased the Nissan Rogue, no sale person and management gave greetings. And make me waited long time to sign finance paperwork. I bring the gift card certificate, already over a week still no one processing to honor the certificate. Jenkins dealer Representatives do not welcoming customers. When I walk in the dealer, no one greeting you. And lousy detailing the car. Poor dealership👎👎👎 More
Great Buying Experience I bought a new Titan last on the Wednesday before Thanksgiving. There was no frustration, no hidden gimmicks, no haggling and no other high pressure p I bought a new Titan last on the Wednesday before Thanksgiving. There was no frustration, no hidden gimmicks, no haggling and no other high pressure person coming in to try and “close the deal.” It was a GREAT price - actually below the price I had haggled down at another Nissan dealer - and there was no haggling involved at Jenkins. My salesman was casual, friendly, knowledgeable and basically just great to work with. Without a doubt, this was the BEST car buying experience I have ever been a part of. I would (and have been) highly recommend Jenkins Nissan to anyone looking for a vehicle. More
I PICKET THE BUSINESS BECAUSE OF WHAT I WENT THROUGH. RUGGIERO SAID I WAS SCAMMING, THEY SHOULD NEVER HAVE SOLD ME A CAR........AFTER HIS BOSS TOOK MY MONEY!!!! SAFETY BELT WAS DEFECTIVE I TOLD THE SERV RUGGIERO SAID I WAS SCAMMING, THEY SHOULD NEVER HAVE SOLD ME A CAR........AFTER HIS BOSS TOOK MY MONEY!!!! SAFETY BELT WAS DEFECTIVE I TOLD THE SERVICE MGR. I WOULD NEVER LET THEM TOUCH MY CAR.....I DID GO TO COURTSEY NISSAN AND THEY WERE REPLACED THE BELT. THEY WERE HORRIFIED WHEN THEY HEARD WHAT I WAS PUT THROUGH. AS FOR FREDDIE JENKINS HANDLING OF SUCH A SERIOUS COMPLAINT TELLS ME HE SENDS ALL HIS FRIENDS TO RUGGIERO AND I TOLD HIM RUGGIERO WOULDN'T HAVE THE xxxxx TO TREAT HIS FRIENDS THE WAY HE WAS TREATED ME. THE EMPLOYEES WENT TO THE BUSINESSES THAT ALLOWED ME TO PARK TOLD ONE IF HE WANTED THEIR BUSINESS HE WOULD NOT ALLOW ME TO PARK. ANOTHER BUSINESS WAS QUESTIONED AS TO WHO OWNED THE NISSAN AND SHE WAS TOLD BY THE MGR. SHE COULD ASK THE PATRONS AND SHE SAID OH I KNOW "DO YOU HAVE A SCREW DRIVER" I CAN BOROW!! I WENT TO THE POLICE DEPARTMENT AND MADE A REPORT. NOW IF THE IS THE MENTALITY OF THE EMPLOYEES AND FREDDIE JENKINS REFUSED TO HAVE A MEETING WITH ME HE IS SENDING A VERY NEGATIVE MESSAGE!!!! WHERE IS THE CUSTOMER SERVICE ??? More
Terrible Customer Service In June I was in an accident and brought my Rogue to Jenkins Nissan in Lakeland where I bought the car. I dropped my Rogue off on July 27th and it wa In June I was in an accident and brought my Rogue to Jenkins Nissan in Lakeland where I bought the car. I dropped my Rogue off on July 27th and it was ready August 2nd. Not even a week later I noticed bumper was coming off and brought it back. Per Mike in the service department the bumper was manufactured improperly and a bumper and clamps had to be reordered and it would take 3-5 days for parts to come in and 3-5 days for the body shop to paint it. 9 weeks later with very little communication and many unanswered phone calls from them my bumper finally arrived October 13th. October 21st I dropped off my Rogue to Jenkins Nissan to put the bumper on and when picking it up noticed right away this bumper not only had the same problem but the paint job was all scratched up. They took pictures and said they would get it resolved but no communication from them once again and it is now October 25th. I have called the service manager Mike Camirino (sp) several times with no call back. The lack of customer service and communication from the service department is damaging this dealerships relationship with customers and I have been patient and tolerant up until now. I will be reporting them to the BBB and the States Attorney General. Do not use this dealership for purchasing or servicing your vehicle if you want to be treated with courtesy and respect from the time of purchase to maintenance service! More