Jenkins Nissan
Lakeland, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
By Type
Showing 5,066 reviews
We went in to find a used car and specified the very top of our price bracket and they didn't show us the car we requested to see and instead had us test drive a new car and promised that it was in our rang of our price bracket and they didn't show us the car we requested to see and instead had us test drive a new car and promised that it was in our range even though we made sure to say again that we would go to 15k out the door as a max. While sitting there they actually offered us (with our small trade) a new car for 15k out the door. When we told them we had to go home and discuss our finances the salesmen got very rude and forceful with us. We left the dealership and were told that the deal was no good if we left. Two hours later the salesman called us again and told us the offer still stood. After looking over our finances we decided that it was something we were interested in and told him to get us an interest rate and draw up the paperwork and we would be in. He told us then that our payments were going to be way out of range and it didn't make sense for the price given to us. Come to find out they had decided to increase the price of our vehicle by 4k and not tell us and once we saw that they said that it was OK because we were still within a good monthly purchase rate. At that point they said they couldn't offer what they told us previously. Stupidly we said we would go back the next day to finally see the car that we initially drove there for. When we went to meet the salesman at the used lot, which we had said that we wanted to go to so that we could view all cars there, he wasn't there. He left and took the car to the other new car lot which we can only assume was to talk us yet again in to the new car. We decided not to go back and received calls and texts all day from dealer. When we told him several times that we were no longer interested he said "good." Thought between the attitude the night before and him telling us it was "good" that we were no longer interested that we were happy that we shopped elsewhere. We bought a couple hours after that at Red Hogland Hyundai dealership in Winter Haven and were VERY pleased. More
Rita was wonderfull to work with. She even drove my vehicle to me in Tampa at my place of employment. She was awsome at getting all my needs met and I will be going back to that dealership to purchase vehicle to me in Tampa at my place of employment. She was awsome at getting all my needs met and I will be going back to that dealership to purchase my next car. Thank you Rita for making my experience perfect. Denise Waite More
Well Let me start of by say that the staff that my wife and I delt with were amoung the best. First off we came in to this dealership from the start Mario took care of my wife and I completely. This man st and I delt with were amoung the best. First off we came in to this dealership from the start Mario took care of my wife and I completely. This man stayed at work past 9:00 PM to bring the price of a 2012 Altima (20th edition) down to a point to be honest I looked at my wife and said WTF? Over the next 3 days we looked around and and acually walked out of automall. We came back to talk to Jenkins and ran into Ms.Rita, and let me tell you if you want a awesome person to deal with, this woman right here is amazing. My wife and I have a very enjoyable time with her.(KID IN THE STREET!!) HAHA I do that randomly to my wife now. We ended up with a NEW car that was acually less than a used one 3 years older. Thank you Jenkins for all of your hard work. More
Terrible people here, watch you $. Get it in writing, and even then it'll possibly change. Jeff wouldn't even show me the piece of paper that had the thousand dollar increase on it. Just plain bad, greedy pe even then it'll possibly change. Jeff wouldn't even show me the piece of paper that had the thousand dollar increase on it. Just plain bad, greedy people. Back in NJ, where I'm from, they'd be out of business in a week. More
This is my second vehicle from Jenkins Nissan. My salesman, Fred Knight was very helpful and knew exactly what I was looking for in a new vehicle. He made the purchasing process go very smoothly. G salesman, Fred Knight was very helpful and knew exactly what I was looking for in a new vehicle. He made the purchasing process go very smoothly. Glen McGuire also made sure I was happy with my purchase. He made sure that the financing process went quickly and smoothly. I never felt pressured, which is common at other dealerships I have been to. I haven't really had much service done to my vehicles, as they have been new, but I have received $5.00 oil changes on both vehicles. This has been done in a timely manner and my vehicle is always very clean when I get it back. The service department has never tried to sell me something I did not need. I would highly recommend this dealership and these people to my friends and family. More
The only day I could come in to purchase my new Cube was on a Saturday which happened to be New Year's Day. Ms. Garrison was scheduled off that day but came in to meet me. She was very thorough teaching m on a Saturday which happened to be New Year's Day. Ms. Garrison was scheduled off that day but came in to meet me. She was very thorough teaching me about the vehicle and very informative on test drive. She was patient while I worked through my financing options. I would definitely do business with her again as I felt she had my best interest in mind. More
Absolutely the worst sales experience ever! Called to inquire about a particular SUV and drove 30 minutes to test drive it with intentions to purchase. Was unhappy with it and was showed a rogue that wa inquire about a particular SUV and drove 30 minutes to test drive it with intentions to purchase. Was unhappy with it and was showed a rogue that was filthy inside! Who would want to test drive a dirty car or even MORE BUY ONE>?! FInally found another vehicle I was in love with. When it came down to the business part, I HAVE NEVER felt more uncomfortable in my life! Was pressured to give up my visa card for downpayment by "company policy" PRIOR to discussing my monthly payment or how I would be financed. HOW SKETCHY?!?! When GENERAL MANAGER approached me about my issue of turning my visa card over PRIOR to seeing the deal on paper, I stated I was VERY uncomfortable with the sales relationship they were creating and he told saleman to "get her car, she can just leave!" You better believe I walked out that door and will NEVER return to JENKINS NISSAN or refer ANYONE in my lifetime! More
All employees were nice and friendly walking into dealership, held the door asked if we were being helped. Test drove a used truck, the truck was dirty inside and out, salesman insisted truck had bee dealership, held the door asked if we were being helped. Test drove a used truck, the truck was dirty inside and out, salesman insisted truck had been detailed. Tires on back were bald, different tires in front. Salesman offered $500 for trade-in, he only drove trade around the building. Needless to say we walked out and will never go back. More
I applaud ms. Rita and her team on their patience. It took several months to finally decide on the right vehicle and Ms. Rita and her team were their with options every step of the way. I have never had took several months to finally decide on the right vehicle and Ms. Rita and her team were their with options every step of the way. I have never had that much attention and patience from a car dealership. Kodus to Jenkins Nissan for their patience and care to my needs. More
I TEST DROVE TWO mURANOS, BOTH WERE USED BUT DISTGUSTINGLY DIRTY. OVERALL EXPERIENCE: Dirty used cars, no carfax given, they get annoyed if you are pre-approved for financing. They low ball tra DISTGUSTINGLY DIRTY. OVERALL EXPERIENCE: Dirty used cars, no carfax given, they get annoyed if you are pre-approved for financing. They low ball trades and ignore NADA, kelly blue book, and Edmonds estimated trade in value sites. I was offered 11,700 for my honda accord I owe 11,767 Jenkins wanted to give me ONLY 9,000. That was a slap in the face. He was cocky condescending, and arrogant about it as well. So the bottom line DON'T DO BUSINESS HERE DRIVE FURTHER ITS NOT WORTH SOME OF THEIR CHEAPER PRICING NOT TO BE TRUSTED AT ALL! More