Jenkins Nissan

No professional sale person and management After I purchased the Nissan Rogue, no sale person and management gave greetings. And make me waited long time to sign finance paperwork. I bring the After I purchased the Nissan Rogue, no sale person and management gave greetings. And make me waited long time to sign finance paperwork. I bring the gift card certificate, already over a week still no one processing to honor the certificate. Jenkins dealer Representatives do not welcoming customers. When I walk in the dealer, no one greeting you. And lousy detailing the car. Poor dealership👎👎👎 More

Great Buying Experience I bought a new Titan last on the Wednesday before Thanksgiving. There was no frustration, no hidden gimmicks, no haggling and no other high pressure p I bought a new Titan last on the Wednesday before Thanksgiving. There was no frustration, no hidden gimmicks, no haggling and no other high pressure person coming in to try and “close the deal.” It was a GREAT price - actually below the price I had haggled down at another Nissan dealer - and there was no haggling involved at Jenkins. My salesman was casual, friendly, knowledgeable and basically just great to work with. Without a doubt, this was the BEST car buying experience I have ever been a part of. I would (and have been) highly recommend Jenkins Nissan to anyone looking for a vehicle. More

I PICKET THE BUSINESS BECAUSE OF WHAT I WENT THROUGH. RUGGIERO SAID I WAS SCAMMING, THEY SHOULD NEVER HAVE SOLD ME A CAR........AFTER HIS BOSS TOOK MY MONEY!!!! SAFETY BELT WAS DEFECTIVE I TOLD THE SERV RUGGIERO SAID I WAS SCAMMING, THEY SHOULD NEVER HAVE SOLD ME A CAR........AFTER HIS BOSS TOOK MY MONEY!!!! SAFETY BELT WAS DEFECTIVE I TOLD THE SERVICE MGR. I WOULD NEVER LET THEM TOUCH MY CAR.....I DID GO TO COURTSEY NISSAN AND THEY WERE REPLACED THE BELT. THEY WERE HORRIFIED WHEN THEY HEARD WHAT I WAS PUT THROUGH. AS FOR FREDDIE JENKINS HANDLING OF SUCH A SERIOUS COMPLAINT TELLS ME HE SENDS ALL HIS FRIENDS TO RUGGIERO AND I TOLD HIM RUGGIERO WOULDN'T HAVE THE xxxxx TO TREAT HIS FRIENDS THE WAY HE WAS TREATED ME. THE EMPLOYEES WENT TO THE BUSINESSES THAT ALLOWED ME TO PARK TOLD ONE IF HE WANTED THEIR BUSINESS HE WOULD NOT ALLOW ME TO PARK. ANOTHER BUSINESS WAS QUESTIONED AS TO WHO OWNED THE NISSAN AND SHE WAS TOLD BY THE MGR. SHE COULD ASK THE PATRONS AND SHE SAID OH I KNOW "DO YOU HAVE A SCREW DRIVER" I CAN BOROW!! I WENT TO THE POLICE DEPARTMENT AND MADE A REPORT. NOW IF THE IS THE MENTALITY OF THE EMPLOYEES AND FREDDIE JENKINS REFUSED TO HAVE A MEETING WITH ME HE IS SENDING A VERY NEGATIVE MESSAGE!!!! WHERE IS THE CUSTOMER SERVICE ??? More

Richard Sevigny Richard was very helpful. He was knowledgeable in reference to the cars. He sat down with me and spoke to me like one kind human being to another. He Richard was very helpful. He was knowledgeable in reference to the cars. He sat down with me and spoke to me like one kind human being to another. He never tried to sell me something I did not want. I felt no pressure. He used a tablet (which impressed me) and made a list of everything I wanted. 5 STARS.. More

service work went to dealership on 3/25/17 and dealt with Nabil had an excellent experience with him,but got home from dealership headlight was blown now give this went to dealership on 3/25/17 and dealt with Nabil had an excellent experience with him,but got home from dealership headlight was blown now give this truck only has 28 miles on it now and already a problem, take it back and show them at service they tell they dont have a headlight i suggest taking one out of new truck and they do upon showing them i notice the headlight capsule is needing replaced also and while showing them i notice at this time the left front fender has loose bolts and not aligned right needing to go to the body shop for repair,they tell me i have to get it authorized from Nissan my salesman contacts me and tells me to bring it in and leave it for 2 or 3 days theyll take care of it three days later they call me and say they have the headlight done still waiting on authorization from Nissan i was mislead they said they was going to fix paint also for 3 days but all i got was a headlight capsule put in 3 DAYS .30 days later im still dealing with a problem that already should have been fixed customer comes first after the sale WELL no at this dealership would and will not recommend to anybody xxxxTY service after sale and still cant talk to a Manager ????? More

Service scheduling for INconvenience Went online and scheduled service. Got 2 reminders to be there on time. Showed up 10 minutes early for a 9:45 appointment. Told there is a 3 hour w Went online and scheduled service. Got 2 reminders to be there on time. Showed up 10 minutes early for a 9:45 appointment. Told there is a 3 hour wait and all ahead also had appointments. Does not deliver on the promise. More

4 visits to fix A/C, still not cooling. In the last 10 months I have had the same issue looked at 4 times and it is still not fixed. I've been told that the problem is; it needs evac. & rech In the last 10 months I have had the same issue looked at 4 times and it is still not fixed. I've been told that the problem is; it needs evac. & recharge, a rats nest in air box and a leaking hose. My A/C blows air no colder than 54 degrees, no matter what setting is made. It should be 35-45. I'm into it for $360.00 so far and too many hours warming a chair in the waiting room. As of today A/C still will not cool the car. More

Very honest and great deal After being frustrated at dealers around Orlando I decided to drive to Lakeland and give this dealer a shot after being recommended by a friend. I am After being frustrated at dealers around Orlando I decided to drive to Lakeland and give this dealer a shot after being recommended by a friend. I am very happy I drove 45 minutes to visit them because it saved me roughly 1800 on the life of my lease compared to the amount the orlando dealers wanted to charge. Rashoun our sales person was honest and never sensed any dishonesty or pressure from him. I will definitely return for my next car! More