Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jenkins Nissan
Lakeland, FL
5,067 Reviews
Jenkins Nissan is a surprise to most shoppers! Our sales staff, sales management, as well as finance.......same staff, same team.....for YEARS! As we grow we seek out other exceptional sales professionals - those with an eye to the "future" or "bigger picture". Our Jenkins Nissan group offers something rare in the sales and especially the automotive sales category: STAYING POWER! Most of our sales staff has been here 6+ years.....with the rookie at one year! And HE was recruited from a Menswear Store! So we build our team with the future in mind....so that when we earn your business it's the same set of faces year after year!
Browse our inventory of new Nissan vehicles and used cars in Lakeland to find the car of your dreams. If you need a car loan in Lakeland check out our finance page to start the process. If you need parts or service don't forget about our talented Nissan repair technicians and Nissan parts professionals. Jenkins Nissan strives to provide the best sales, service, and experience possible near Tampa, Wesley Chapel and Winter Haven to make your car buying process stress free. Don't take our word for it, come down to 4401 State Road 33N, Lakeland, Florida and see the Jenkins Nissan difference for yourself!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
By Type
Showing 5,067 reviews
June 12, 2018
I had the best experience I will recommend this dealer to everyone they don't show you they want to xxxxx you of like the others ask for Miller the best honest guy I ever met a I will recommend this dealer to everyone they don't show you they want to xxxxx you of like the others ask for Miller the best honest guy I ever met ask for ose the best manager in dealership my experience is 150 per 100 satisfaction beyond or exceed expectations they become FAMILY. More
by Jeane3
Employees Worked With
May 31, 2018
a new relationship I feel everyone that worked with me on this was more concerned with my needs. And not just my wants. Thank you Andrea and Julio! I feel everyone that worked with me on this was more concerned with my needs. And not just my wants. Thank you Andrea and Julio! More
by Hulon
Employees Worked With
Jose the manager, and the guy helping me with the financials, coverage packages and paperwork. , Julio Rivera, Andrea Garcia
May 24, 2018
Great experience ! We just leased a 2018 Rogue from this dealership (had never been here before). From the time we arrived to the time we left we were made to feel that We just leased a 2018 Rogue from this dealership (had never been here before). From the time we arrived to the time we left we were made to feel that we were important and that everyone was there to help us. We have leased from Nissan for many, many years with other dealerships, but this one, is tops in our book. Robin, Adrian, Jose', and Jerry were very efficient and made our experience a pleasure. More
by Colleen
Employees Worked With
Adrian Griffin....Jose' ?, Robin Phillips
May 23, 2018
Great Experience My husband & I appreciate all the help we recieved from Jenkins Nissan. We almost didnt make it to the dealership due to the weather and due to some n My husband & I appreciate all the help we recieved from Jenkins Nissan. We almost didnt make it to the dealership due to the weather and due to some negative issues with my credit. Thankfully, Jenkins Nissan was able to work with me & my credit & took the necessary time out to work with us while,making sure we were happy & confident with our choice. We had a really great experience there & have recommended family/friends to shop here. Thank you, again Jenkins Nissan and God bless all of the Jenkins Nissan employees. More
by denise2005
Employees Worked With
Andres Bohorquez
May 22, 2018
Don’t know how they did it. You have no idea the magic these guys worked. I went in with a less than perfect credit score, buried upside down in my other car, and not a lot to pu You have no idea the magic these guys worked. I went in with a less than perfect credit score, buried upside down in my other car, and not a lot to put down. But somehow they did it. They got me into a brand new car with an awesome interest rate!!!!! I can’t thank Albert, Jose and Leon enough. Class acts from start to finish. They made it a very easy process. This is my 3rd vehicle purchased from Jenkins Nissan and I can’t imagine going anywhere else. Thanks guys!!! More
by Becky
May 20, 2018
Bad Paint on a Brand New Car The latest and greatest on how Nissan, especially Jenkins Nissan, works. Jenkins Nissan does “not” have a body shop, so the Service & Parts Director M The latest and greatest on how Nissan, especially Jenkins Nissan, works. Jenkins Nissan does “not” have a body shop, so the Service & Parts Director Mario Scuderi informed me on a few occasions. I picked up my car from Jenkins Nissan on Wednesday. At this time is when I spoke to Mario Scuderi who advised he was the one who received my complaint paperwork from Consumer Affairs. While I was picking up my car he did a walk around, with another gentleman Anthony Bearden, and said there was definitely an issue with the paint. He also stated that Nissan saying that it was from rocks or a wax machine burning it doesn’t seem accurate because if that was the case there would be dents and white marks from the rocks and swirl marks from the buffing machine. He was not able to see either of these issues. At this time he told me to call and file another Consumer Affairs report and give them his name, which he provided his business card along with his cell number if there were any issues. Within the next hour I called to file another claim. Jasmine, would not advise last name, called back and stated the “inspector”, his name is Jack, from the previous case refused to open the case again. I called and left a message for Mario, which shockingly never received a call back. I then received an email from BBB where Jenkins Nissan was requesting that I call and speak to a service manager. Well guess who I get to speak to again, Mr. Mario. Now he is stating well there may have been swirl marks that we can’t see. We have to go by what the Nissan inspector tells us. A limb damaged the front bumper, lights, fog lights etc on my car in February of 2017. So he is stating because when the repairs were done they must have waxed the entire car and burned it. Now first off the car had marks when I purchased it that they had to fix. So lets not forget this has been an issue from the get go. My daughter’s Altima also had scratch marks when we purchased it and had to be fixed. Bet you can’t guess where they sent it?!?! Jenkins Collision Center @ 120 S. Ingram Ave, Lakeland, FL aka Jenkins Lincoln. Second he claims they do not do body repairs so it isn’t their shops issue. Third what he fails to tell you is that they are affiliated with the body shop that they do send you to. They recommend you take it to Jenkins Collision Center which is the body shop for Jenkins Lincoln. James F. Jenkins is the registered agent listed for Jenkins Nissan and ironically has an address listed as 941 E. Main Street, Lakeland, FL 33801. Well guess what?!?!?! This is the address for Jenkins Lincoln which is where they use for collision. So please tell me how this is just not on big vicious cycle that a large corporation sends you on and hopes that you get tired of dealing with it and finally disappear. Well I am one thing, tired, but I have been tired all my life so me disappearing isn’t going to happen until something changes. More
by Nikki P1977
Employees Worked With
Mario Scuderi, Anthony Bearden, Consumer Affairs, Lemon Law, BBB Auto Line, Camille Dejesus
May 19, 2018
First new car Thank you so much Andres and Andrea for helping me get my first new car. I didn’t think it was possible but they got it done. Thank you so much Andres and Andrea for helping me get my first new car. I didn’t think it was possible but they got it done. More
by Juanopr33
Employees Worked With
Andrea Garcia, Andres Bohorquez
May 18, 2018
Awesome! Bought a 2018 Mirage from here, was a quick process, let them know what I wanted and we were able to complete the purchase from test drive to final pu Bought a 2018 Mirage from here, was a quick process, let them know what I wanted and we were able to complete the purchase from test drive to final purchase in no time! I have already referred people and will continue to refer people. Very friendly staff, no pressure. Definitely a 10/10! More
by Courtney0925
Employees Worked With
Joseph Keilholz
May 16, 2018
Great experience! Julio was so helpful and made the process easy. He was professional, friendly, and great to work with. I am so happy with my new car and my experience Julio was so helpful and made the process easy. He was professional, friendly, and great to work with. I am so happy with my new car and my experience at Jenkins More
by Mrowlan1
Employees Worked With
Julio Rivera
May 14, 2018
Poor service and I was mislead My name is Alisha, I received a called from kendall Miller stating that I could upgrade my currant Nissan for a brand new one around the same price. My name is Alisha, I received a called from kendall Miller stating that I could upgrade my currant Nissan for a brand new one around the same price. Before I went into the dealership I made sure I called Kendell and informed her the exact vehicle brand and mode I wanted. I also expressed that I lived an hour away and I didn't want to waste her time or mine if it if the vehicle I wanted was not an option. Being that a purchased a Brand new vehicle from them 4 years ago I trusted what she said. She told me that I am a loyalty customer with Nissan that they would do everything to make it happenand that I could get the exact vehicle I wanted for around the same payments, When I arrived she greeted me and I sat down with very nice man who's only been working there a few months.. not only did they waste my time but the payments were over $200 MORE THAN WHAT I WAS ALREADY PAYING. When I explained to the man what Kendall and her co worker Recardo promised me, he stated that he;s never heard of that happening before. He then called them on the phone to have them come out of the glass room, which was clearly visible and speak with me. Not only did they never come out, my fiance and I were the only customers in there! They were on their cells just ignoring us, while we watched them. After waiting for a while and watched strolling on their cell phones and conversing in the room with other employees laughing, I asked the man that was helping us to pull the recording if he thought we weren't being honest.. he then stated he didn't want to go through all of that.. We then walked over to the room where they all were and they still ignored us.. long story short I drove almost an hour and a half at rush hour for them to lie to me just to get me in the door! And then could not look me in the eye and be honest! My first car was a Nissan and my whole family has Nissan's. We will never purchase another Nissan again just from this experience! I feel like I was mislead and lied to and no cared.. They just wanted my sale. These people will say whatever it takes to get you there! More
by Alisha
