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Jenkins Nissan

Lakeland, FL

4.5
4,929 Reviews
Jenkins Nissan is a surprise to most shoppers! Our sales staff, sales management, as well as finance.......same staff, same team.....for YEARS! As we grow we seek out other exceptional sales professionals - those with an eye to the "future" or "bigger picture". Our Jenkins Nissan group offers something rare in the sales and especially the automotive sales category: STAYING POWER! Most of our sales staff has been here 6+ years.....with the rookie at one year! And HE was recruited from a Menswear Store! So we build our team with the future in mind....so that when we earn your business it's the same set of faces year after year! Browse our inventory of new Nissan vehicles and used cars in Lakeland to find the car of your dreams. If you need a car loan in Lakeland check out our finance page to start the process. If you need parts or service don't forget about our talented Nissan repair technicians and Nissan parts professionals. Jenkins Nissan strives to provide the best sales, service, and experience possible near Tampa, Wesley Chapel and Winter Haven to make your car buying process stress free. Don't take our word for it, come down to 4401 State Road 33N, Lakeland, Florida and see the Jenkins Nissan difference for yourself!
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4401 State Road 33 N

Lakeland, FL

33805

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Showing 4,929 reviews

April 20, 2017

4 visits to fix A/C, still not cooling. In the last 10 months I have had the same issue looked at 4 times and it is still not fixed. I've been told that the problem is; it needs evac. & rech More

by Norman Gregoire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick S.
March 06, 2017

Very honest and great deal After being frustrated at dealers around Orlando I decided to drive to Lakeland and give this dealer a shot after being recommended by a friend. I am More

by Erick Gomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahshon Clark
February 13, 2017

Loyal but they don't care because they are high volume We had purchased 5 nissans from them in the past. Each time the experience went down each year we purchased. We tried for number 6 and they bombed it. More

by Levihann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed , Ted Payne
Feb 13, 2017 -

Jenkins Nissan responded

We certainly strive to provide exceptional customer service. Thank you for being a loyal customer. The accounting department does process refunds on a daily basis. I will make a recommendation to our accounting department to assist customers in receiving refunds quicker. Please feel free to reach out to me directly so I may assist you. Thank you. Ted P. 863-686-2800

February 07, 2017

Will not recommend it. The technicians and supervisor and problably managers will work on your car under warrantee and they will disconect, unplug or damage something, so yo More

by Nissanguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julio Rivera
Feb 13, 2017 -

Jenkins Nissan responded

The service department strives to provide excellent customer service to everyone. I apologize for any previous experience you have had here. Please feel free to call and speak with Mike Byrnes so we may resolve any past issues. Thank you for the opportunity to earn you business.

January 22, 2017

Do not shop here unless you like being pressured and chased Everyone was great until this donkey showed up and hounded us. Their out the door price wasn't really the out the door price sitting in financing and More

by Jared
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Linny Sames, Marcus Ruggiero
January 08, 2017

vehicle purchase without two keys, had key programmed This dealership experience was the worst experience in my life, They promised me an additional key since they could not locate the second one anywhere More

by ddieze11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad in the service department
Feb 13, 2017 -

Jenkins Nissan responded

The service department does strive to provide exceptional customer service with every visit. Your concerns have been addressed with the service director to ensure this does not happen again. Please feel free to contact Mike Byrnes, Service Director at 863-686-2800

November 20, 2016

I would not BUY from this salesman I bought a new maxima and the second set of keys where missing. After 3 weeks I finally did get them after his boss order them himself since James did More

by Disappointed Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Bearden
November 16, 2016

Friendly be cautious of finance when purchasing a vehicle one should look for best price, customer service, and vehicle inventory. If you are considering a Nissan, I recommend giving More

by davec248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
danny harrington,
August 10, 2016

Nissan Altima Great dealer ship and the employees always go above and beyond to help me with whatever I need done on my car. A couple issues with my car but over al More

by FarrahRaeFred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of them that I've worked with have been amazing
August 09, 2016

DO NOT BUY A CAR FROM THEM-FRAUD Please do not buy a car from this dealership, they may offer a great price but they are very shady to get the sale. When comforted about issues relate More

by Unhappynissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glen McGuire, Mario Dorado, Chris Faulkner, Marcus Ruggiero
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