Jenkins Nissan

Sat at dealership for 3.5 hrs for oil change and check car for fast idling... NO excuse to make me wait like that and then blame it on covid!! I have better places to be then in a waiting room! car for fast idling... NO excuse to make me wait like that and then blame it on covid!! I have better places to be then in a waiting room! More

Service was good and expedient, and the work was done when they promised. I did leave while the work was being performed. While off-site, I tried to call to verify the status of my vehicle, I called no when they promised. I did leave while the work was being performed. While off-site, I tried to call to verify the status of my vehicle, I called no less than three times, spoke with at least four different individuals, and was on hold for over 20 minutes. I never spoke with my service adviser, nobody else could help me, nor was anyone able to confirm the work on my vehicle was completed. When I returned to the dealership, my vehicle was ready and I mentioned my inability to get through on the phone to the service advisor, who apologized and left it at that... Also, when asked if my multipoint inspection was completed (I like to see how the rest of my vehicle looks), I was told they got oil on the form and was thrown out; however, my vehicle "was in good shape." I'm still not convinced the multipoint inspection was ever completed. All in all, one of the better service trips, and I would return if I needed to A suggestion for the dealership - please share with your staff that customer satisfaction begins when the phone rings. Otherwise, the service was completed and I am happy with the final product of the CVT service. More

Very professional and courteous, I have been a customer for years. It would be a wise decision if anyone would give Jenkins Nissan their business for years. It would be a wise decision if anyone would give Jenkins Nissan their business More

The Rep, Anthony was very professional and displayed great customer service. Anthony kept me updated regarding the status of my car and immediately contacted me when my vehicle was ready to be picked up great customer service. Anthony kept me updated regarding the status of my car and immediately contacted me when my vehicle was ready to be picked up. More

My car has been so perfect since 2012. Had no major problems in my car for all these years. However now, my car had a problem and nothing is now good since Nissan worked on it. It just was expensive problems in my car for all these years. However now, my car had a problem and nothing is now good since Nissan worked on it. It just was expensive to pay for the work, but the work done did not get the car fixed correctly. And the car is still not fixed and they sent us to another mechanic shop. More

We have a small fleet of the NV200, commercial account. Having to return 2 to 3 times with in days for the same issue on Multiple vehicles not just one. Costly for our company as well as yours. Also, we Having to return 2 to 3 times with in days for the same issue on Multiple vehicles not just one. Costly for our company as well as yours. Also, we have a bumper to bumper warranty, but are being advised now that many of the parts are not covered, most major items are covered...not what our sales rep. told us. Staff is friendly and professional. I gave only 2 stars but this is for our recent service. Our service in the past seemed to be much better. Thank you. More

A wonderful first time buyer experience. I was awarded all of my options/choices that I had. They were very patient with me since this was my first ever car. I would 10/10 recommend Jenkins to all my frie all of my options/choices that I had. They were very patient with me since this was my first ever car. I would 10/10 recommend Jenkins to all my friends and family. An absolute superb time. Thank you to Mike and Rick for all their help and guidance. More

Awesome experience, Mike from sales and Rick from finance make our purchase process an easy one. Exceptional customer service, they will go above and beyond to help you get a good deal! make our purchase process an easy one. Exceptional customer service, they will go above and beyond to help you get a good deal! More

Great experience! The guys were the biggest help! We were there all day but they were super nice to us and attentive. Would recommend them! there all day but they were super nice to us and attentive. Would recommend them! More

Fernando helped us get a great deal and made the buying process easy to understand. I am so happy my new purchase! Thank you so much! process easy to understand. I am so happy my new purchase! Thank you so much! More