Jenkins Nissan

I drove from Land O Lakes to Lakeland because a salesperson had contacted me and told me basically that they want to buy my 2015 Nissan Altima and want to sell me something newer with less miles fo salesperson had contacted me and told me basically that they want to buy my 2015 Nissan Altima and want to sell me something newer with less miles for the same monthly payment. Well I didn’t believe it but I told George that I will go to see if we can do business. Everything was good even the hour driving to Lakeland from my house. We got to the dealership and George was friendly, professional and knowledgeable. We saw a couple of cars and actually I drove one. When we got into his office, I told him straight if the price and monthly payment was good I was going to buy from him. I started negotiating the price of the car and my trade in when George went to see a manager to help him negotiate the price and this guy came in first of all with some kind of weird jokes naming my wife. First thing I didn’t like then he just told me “ this is my price and this is what I can give you for your trade and if you don’t want basically he extended his hand to say goodbye” I felt like someone kicked me out of their house. I spoke with George and I told him I won’t go to the dealership if that person is there, and my personal opinion nobody should go to spend their money and be treated like that. More

Extremely poor communication. Poor mechanical knowledge related to my questions You offered 9.00 oil change. However my vehicle can only use synthetic, clearly labeled in the engi Poor mechanical knowledge related to my questions You offered 9.00 oil change. However my vehicle can only use synthetic, clearly labeled in the engine compartment. The service writer stated that it would be ok to put conventional oil in the car. I questioned this. He assured me it would be OK. From everything I've read this is a no no. I do not feel comfortable taking my vehicle back to you. I'm also wondering if I made a mistake buying a car from your dealership. More

This is my 3 rd car I’ve bought from them. This is why I didn’t trust anyone else when my daughter needed a car. I took her to the place. I trusted. He was polite and explained everything to m This is why I didn’t trust anyone else when my daughter needed a car. I took her to the place. I trusted. He was polite and explained everything to my daughter treated her so nice. More

Our experience was very good throughout the process. The overall score should be 5 not 4. That was a typo. The overall score should be 5 not 4. That was a typo. More

Meliene, you rock the sale of my new Kicks. Smooth transaction . Very informative through the whole process. A very happy customer. Thanks Smooth transaction . Very informative through the whole process. A very happy customer. Thanks More

Very pleasant experience. Kept me informed as to the status of my service and estimated time frame and recommendations and supplied video Kept me informed as to the status of my service and estimated time frame and recommendations and supplied video More

It was great. They did really good. Thanks for taking care of my purse that I left in the van. They did really good. Thanks for taking care of my purse that I left in the van. More

Robin was up beat and very helpful. The only problem is, I had an appointment and still had to wait 1 hr. and 45 minutes. It was a cold morning and they didn't have any heat on inside. The only problem is, I had an appointment and still had to wait 1 hr. and 45 minutes. It was a cold morning and they didn't have any heat on inside. Several customers made comments as to how cold it was inside. More

My sales person melanie was amazing she really cared for me and knew the situation I was in and she did everything she could to get me taken care of! me and knew the situation I was in and she did everything she could to get me taken care of! More

Was told I needed the cabin air filter replaced. This had been done at another Nissan dealership 6 weeks ago. Tells me they didn’t really inspect it. This had been done at another Nissan dealership 6 weeks ago. Tells me they didn’t really inspect it. More