Jenkins Nissan

I had asked the service writer not to put the sticker on the tint inside of my windshield so when I got in the car, it was on the tint I was very angry about this. the tint inside of my windshield so when I got in the car, it was on the tint I was very angry about this. More

Terrible non communicative staff! There were angry customers everywhere and only a few employess were actually working the rest were just milking the clock. My husband had a 10am appt There were angry customers everywhere and only a few employess were actually working the rest were just milking the clock. My husband had a 10am appt. and was not able to leave there until 3ish..... Apparently they didnt have the parts they knew they needed for what were having done to our car and then apparently after hours of him waiting there and finally asking xxx was up they now all of a suddwn had the parts there the whole time. So the he/she they had at the front counter is not customer oriented enough to keep customers informed about what is going on and just has customers waiting there for endless hours with no communicatiin as to what is going in with their vehicle. My husband was not the only one that was waiting and angry there btw. There is no organization or accountability in this place and we will never go back ever or recommend this place to anyone. I'd rather drive a few hours to a Nissan in a different city than go to your location. More

I wish that waiting time could be a little better. Hoping for a quicker service. Hoping for a quicker service. More

Angela is extremely knowledgeable. She is courteous and patient to listen to her customers. Overall very good experience!!! Keep up the good work!! She is courteous and patient to listen to her customers. Overall very good experience!!! Keep up the good work!! More

Stick with me, I naively believed that the days of GANGSTER car sales was behind us. First the car advertised was at a different dealership. Second I-went to other dealership picked up car and d GANGSTER car sales was behind us. First the car advertised was at a different dealership. Second I-went to other dealership picked up car and drove it back to Jenkins Nissan. On that trip back there were several loud clunks indicating that possibly the UV axle or ty assembly was loose or damaged. Third Our financing was pre-approved. Upon arriving back at Jenkins Nissan we put the car in their service department immediately. The car was advertised at $8,202 ,we had our car picked out and our money pre-approved. We sat down with the salesman and five minutes late he presented us with a”Buy Sheet” for over $13,000. He asked what do you think? “I said “This is fraud and false advertising”. Told him there was NO xxxx way we would accept this FRAUD and DECEPTION.We got up to leave. At this point we were TO-ed and.he brought in the strong arm from the back room. He explained that their quote un quote $2,500 reconditioning FEE was applied to all of their used vehicles. But he out of the kindness of his heart he would waive.it. This Re-Con FEE is a CON JOB. It took six hours of dealing with these GANGSTERS to get the car delivered. Keep in mind we had car picked out and money Pre-Approved before we arrived. If you PAY these thieves their enormous fees you will get what you deserve. Find another car dealership. More

Very honest and friendly. Never a really long wait. Trust them completely with the work they do. Never a really long wait. Trust them completely with the work they do. More

Gil has been the most helpful Service Advisor I have ever worked with in all my years of going to Nissan. He made sure I was aware of the benefits of my warranty before it expired and gave me good recommenda worked with in all my years of going to Nissan. He made sure I was aware of the benefits of my warranty before it expired and gave me good recommendations regarding my oil change. He was kind enough to listen to my poor experience from my previous visit and promised he would make sure this one would be better and he definitely kept his word. I am so glad that when it comes to servicing appointments on the Nissan website you can select your Service Advisor because I will definitely be selecting him every time. More

Lucy was great. She help in any way possible. And answered every question we had and if she didn't know it she went and found out. She help in any way possible. And answered every question we had and if she didn't know it she went and found out. More

The salesman we had was nice and very helpful and Carlos Gutierrez was also nice and helpful and tried to get us in the car at our minimum payment. Gutierrez was also nice and helpful and tried to get us in the car at our minimum payment. More