Jenkins Nissan
Lakeland, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
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Service visit, scheduled appointment online. Was able to be checked in quickly. Service was completed within time frame specified. Would have given more stars, except was not informed of poss Was able to be checked in quickly. Service was completed within time frame specified. Would have given more stars, except was not informed of possible concerns during the inspection - leaking fluids from areas that were supposedly repaired in a previous visit. I reviewed the information on the paperwork the day after I had service completed. Also, hubcap to at least one tire is now bent (was not bent before appointment) after tires rotated. More
Timely service , was kept informed of the progress and options. Waiting time was very reasonable . options. Waiting time was very reasonable . More
It took at least 10 minutes before anyone came to me. Gil and another girl were working. The girl ignored everyone and Gil was the only one who welcomed all the customers. However, when Gil came to Gil and another girl were working. The girl ignored everyone and Gil was the only one who welcomed all the customers. However, when Gil came to me to see if I wanted anything else done. I told him and he said it would only be a few more minutes. An hour later I had to go find him to find out what was going on. My paperwork was laying on his desk. I think it was there for a while More
I arrived at my appointment time for oil change only and they took over 1 hr to bring in car over 2 hours to get done. They clearly never did the point inspection because never top off the fluids and then they took over 1 hr to bring in car over 2 hours to get done. They clearly never did the point inspection because never top off the fluids and then wanted to charge me $13.65 when it clearly states $9.95 oil change More
just seems that it depends on who you talk to what answer you get. Would be nice if everyone was on the same page so the information you get on the phone was the same as what you were told at the service de you get. Would be nice if everyone was on the same page so the information you get on the phone was the same as what you were told at the service department. Also when we asked to speak with a manager we were told our service rep was the manager by the rep. Would have been nice if he was identified by a tag or something. More
Alex from the very being was very nice and very helpful. He wanted to make sure that I got what I really wanted he showed me quite a few car until I found the perfect one. His patience was everything. I wil He wanted to make sure that I got what I really wanted he showed me quite a few car until I found the perfect one. His patience was everything. I will definitely be looking for him when I come back for another one. Thanks so much Alex More
Luis was the perfect salesman. No high power pressure, just finding out what the customer wanted and getting it done. It was a pleasure working with him and finding my 3rd Altima No high power pressure, just finding out what the customer wanted and getting it done. It was a pleasure working with him and finding my 3rd Altima, having owned two in the past. Thank you Luis for great service. Anthony and Maria Fusaro More
Luis Romero is a real gentleman, he is helpful, professional and courteous. I visited the dealership 2 weeks ago and left because I didn’t find what I thought I wanted. He since called me many ti professional and courteous. I visited the dealership 2 weeks ago and left because I didn’t find what I thought I wanted. He since called me many times to make sure that I purchased a car from Jenkins. I am so happy that he was the one at the door greeting me the first time I came in. More