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Jenkins Mitsubishi - Service Center

Lakeland, FL

4.4
480 Reviews

480 Reviews of Jenkins Mitsubishi - Service Center

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May 24, 2023

I had an appointment for routine maintenance on my Outlander. Brett, in service, was great! More

by Tifftiff32385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Murphy
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello Tiff, thank you so much for your praise and kind comments about Brett! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

May 20, 2023

Resolved the issue with wheel bearing, warranty covered a loaner for the time being which was nice. More

by stevieraye68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, Thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

May 20, 2023

poor customer service. I been waiting close to 3 weeks for Austin to call me back, no called . I am so tired of all the run arounds . Sales department is good, but when it More

by misscindy.50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin, Bret
Jun 23, 2023 -

Jenkins Mitsubishi responded

Hello, We apologize for the wait you experienced in getting your oil changed at our dealership. Please reach out to us at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.

May 18, 2023

I found Jenkins Mitsubishi is excellent in proving suggestions and best support for purchasing a new vehicle and best affordable for service as well. More

by shamkumarp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Murphy
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2023

Excellent customer service specially for Austin, Heidy and Brett. Thanks 🙏🏼 for the job in my car. More

by Amarilis Flores Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Heidy and Brett
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello Amarilis, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

May 17, 2023

They replaced the wipers in front and one of them doesn't work well. The car wash I understand that it is free. It's horrible. They only passed the vacuum cleaner to the front of the back, no. And the washin More

by MARILYNNEGRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jun 23, 2023 -

Jenkins Mitsubishi responded

Hello Marilynnegron, Thank you for bringing your recent experience to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please reach out to Kendall Miller at kmillerjn@yahoo.com so we can investigate this for you.

May 16, 2023

I come regularly for my oil changes and everyone is so nice and friendly. I love the changes they made to the waiting area. More

by ksecor92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Murphy
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, Thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

May 16, 2023

The staff are always very nice, and my car always drives great after getting service done! More

by CMCEWEN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, We're happy to know that the team was able to provide you with such professional service. Our knowledgeable staff works hard to make sure customers walk out the door knowing they've been taken care of to the fullest. Thanks for taking the time to leave a review, and we look forward to your next visit.

May 13, 2023

It is always a pleasure to have Jenkins service my needs. They are always professional and courteous and always provide the best customer service. More

by rick4asa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello Rick, Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2023

Worst service received to date. Spent $465.00 and the transmission light was on not even 1 mile down the road after I was told that the mechanic test drove the vehicle 10 miles. More

by vanessa.morrison2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello Vanessa, Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. Please reach out to us at your earliest convenience so we can investigate this for you. Thank you and have a great day.

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