480 Reviews of Jenkins Mitsubishi - Service Center
Service Center excellant, Sales Dept.(deceitful, dishonest) I would highly recommend this Service Center. They addressed an issue with the radio in my Mirage, found an internal error and ordered a new one. They I would highly recommend this Service Center. They addressed an issue with the radio in my Mirage, found an internal error and ordered a new one. They will be calling when it comes in to set up an appointment. Thanks Austin. SALES EXPERIENCE WITH MY NEW PURCHASE . My salesman was James Sheffield, although new to the sales staff he conducted a very good presentation of the Mirage, he negotiated fairly and I was pleased with our deal. Next was the finance process, it was a fairly easy ordeal, and he prepared the contract, left the office and THEN returned with another gentleman. The new guy asked me how things were going, and then offered to extend my unlimited bumper to bumper warranty to ten years. I said I really wasn't interested, and that the regular warranty would suffice. His response was that he was basically giving it away for an additional $5.00 a month. This was a generous offer, so I agreed. The finance individual reprinted the contract. I unfortunately did not go over the reprinted contract like I did the original. A couple of days later after reviewing my paperwork before filing it away, noticed THAT THE EXTENDED WARRANTY COST WAY MORE THAT WHAT I WAS PREVIOUSLY TOLD! The weasel that offered me the extension lied straight to my face, and the finance officer happily stole a good deal of money without batting an eye. I am pursing this with Mitsubishi Corporate, and if this is not resolved I will contact the state attorneys office. I did not mention names. They are all on the contracts which will be used to document my complaint. More
Very pleasant employees even when I had questions. It turned out I had made a service appt. at the wrong place. They took me in even without an appointment. turned out I had made a service appt. at the wrong place. They took me in even without an appointment. More
I love this dealer, the sales experience I had a year ago was great, Bronson was awesome, since then I've in for service a few times and everytime was a pleasure. was great, Bronson was awesome, since then I've in for service a few times and everytime was a pleasure. More
Great service! Very helpful and pleasant! They were fast and efficient! I will be back! Jenkins has always been very professional in all aspects of service and sales Very helpful and pleasant! They were fast and efficient! I will be back! Jenkins has always been very professional in all aspects of service and sales. More
Great customer service kept me informed every step of the way great waiting room snacks and water provided Marie that took care of me she was awesome very attentive my car is fixed and working great thank yo way great waiting room snacks and water provided Marie that took care of me she was awesome very attentive my car is fixed and working great thank you More
Had a good experience. Light light was replaced under warranty. Quick service. Nothing else to say to make 25 words. Thank you for your continued service warranty. Quick service. Nothing else to say to make 25 words. Thank you for your continued service More
I'm just a little disappointed with your service department I've been getting oil change there ever since I bought my vehicle from you guys. It seems like every other visit that I come in for an oil department I've been getting oil change there ever since I bought my vehicle from you guys. It seems like every other visit that I come in for an oil change the oil plug is put in incorrectly and I get oil spills in my driveway and at my customer driveways. And I'm not too happy with that More
I would like to change my review that I previously submitted. I was and always have been treated right by Marie. She's very helpful, kind and honest. She's an asset to Mitsubishi. submitted. I was and always have been treated right by Marie. She's very helpful, kind and honest. She's an asset to Mitsubishi. More
Best service center I’ve had to use for any of my cars. Very courteous, professional, it’s clean there and the staff is very helpful and friendly. Very courteous, professional, it’s clean there and the staff is very helpful and friendly. More