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Jenkins Mitsubishi - Service Center

Lakeland, FL

4.4
480 Reviews

480 Reviews of Jenkins Mitsubishi - Service Center

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October 07, 2021

Service was quick. Murphy Brett was awesome and took care of me immediately. I arrived early and he managed to attend my car sooner so I didn't have to wait that much, also offering to stay in a nice waiting More

by ximena_albanez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett, Murphy
Apr 26, 2022 -

Jenkins Mitsubishi responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

October 05, 2021

Excellent service. Fast and easy. Friendly Staff. This is my second car I buy from them and get service. Recommended 100% More

by ART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

October 01, 2021

Stopped to have tires checked & they did a complete check of tires to ensure there wasn't a punture or stem leak. Excellent service !! More

by judywescott14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Breslin
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

September 30, 2021

This recent service appointment was not a good one and I will be finding a different place to go for future service on my car More

by kimberly10573
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn't see a sales person
May 09, 2022 -

Jenkins Mitsubishi responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

September 27, 2021

Marie is awesome. Straight forward about service neccessary. Clean waiting room as well. Highly recommend this location. More

by krudolph22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not applicable
Apr 26, 2022 -

Jenkins Mitsubishi responded

We cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

September 23, 2021

Service was quick and well priced. They honored my coupon from my hometown dealer where I purchased my vehicle, which was great! More

by Mlnatalo25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn’t interact with anyone from sales but it won’t let me complete without it , Tara Theiss
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

September 21, 2021

Came in for a starter issue. Also needed an oil change. Ended up being needing a battery replaced. Did so. As I got home, as I've had issues here before, I decided I needed to check under the hood. I knew More

by nbenton78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett from Service
May 09, 2022 -

Jenkins Mitsubishi responded

Nbenton78, we're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (863) 904-1070 so we can work towards a resolution. We look forward to hearing from you.

September 21, 2021

Love your service advisor! Very friendly and helpful Had a coupon from the mail and was able to use it for my services More

by vleffelm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department not sales
Apr 26, 2022 -

Jenkins Mitsubishi responded

We are happy to hear that you are pleased with the service you receive here at Jenkins Mitsubishi. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 15, 2021

Amazing experience, Martin was very professional and thorough with his work. My Outlander sport was sold to me dirty and he took care of it , left it like a brand new HIGHLY recommend 10/10 my vehicles More

by Leonryuuji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Jenkins Mitsubishi, enjoy that ride!

September 14, 2021

Great service at Jenkins Mitsubishi. My last visit I arrived early, but my customer service rep processed my car and then told me when it would be ready. Surprise, my car was ready on time. It was vacuu More

by icezman7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara Theiss
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

Apr 26, 2022 -

icezman7 responded

Does Jenkins Mitsubishi ever offer a military veteran discount or senior discount on services? Thank you.

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