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Jenkins Mitsubishi - Service Center

Lakeland, FL

4.4
480 Reviews

480 Reviews of Jenkins Mitsubishi - Service Center

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May 07, 2022

Brett, my customer rep always delivers excellent customer service! He is great to work with, and keeps me posted on the progress and what may be needed and when I leave what was completed and when I am due f More

by Joanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Murphy
May 09, 2022 -

Jenkins Mitsubishi responded

Joanie, We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

May 03, 2022

Love their service and good attentions. It's nice reach time to come here and receive the complimentary car wash More

by andrewm778
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
May 06, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

April 30, 2022

Prompt and courtesy service from everyone at the dealership. Car was ready for pickup when told it would be ready More

by RUSSELLATWEAVER
Recommend Dealer
Yes
Employees Worked With
Unable to recall
May 03, 2022 -

Jenkins Mitsubishi responded

Hi Russella, Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

April 30, 2022

To whom it may concern, I was not happy with my service at the service department. I came on March 29th 2022 to get my oil charged and to see why my service light kept coming on. I spoke to Marie and told More

by Weeksm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett Murphy, Marie Breslin
May 03, 2022 -

Jenkins Mitsubishi responded

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Jenkins Mitsubishi. We would love the chance to talk to you about this situation and make it right. At your earliest convenience, please reach out to Kendall Miller at kmillerjn@yahoo.com.

April 25, 2022

No. If you want these surveys filled out make them multiple choice not text. 15. More

by joshua.koehler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Apr 27, 2022 -

Jenkins Mitsubishi responded

Joshua, We apologize for any inconvenience with the survey. Thank you for the 5-star rating! Please do not hesitate to reach out to us if there is anything else we can do for you.

April 19, 2022

Great service. Got me in right on time and were finished quicker than I expected. More

by kstahl911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
Apr 22, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

April 18, 2022

The staff is very helpful and extremely friendly the service was excellent and very happy for the best service recommend 💯 More

by solimersy78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 22, 2022 -

Jenkins Mitsubishi responded

We cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

April 17, 2022

SERVICE IS ALWAYS AWESOME. EVERYONE IS VERY PROFESSIONAL AND ATTENTIVE. I TRAVEL QUITE A BIT FOR WORK AND ALWAYS FEEL WELCOME WHEN I COME BACK IN FOR SERVICE. More

by David Neyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRETT MURPHY
Apr 19, 2022 -

Jenkins Mitsubishi responded

David, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

April 13, 2022

Been three times in the last month & half trying to get my car fixed. Seems like every time I come in it’s a different issue so why aren’t they finding the issues when they look at the car. More

by Ally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maria
Apr 27, 2022 -

Jenkins Mitsubishi responded

Ally, Thank you for bringing this to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please contact Kendall Miller at kmillerjn@yahoo.com so we can investigate this for you.

April 13, 2022

Very Professional and the service was done in a very timely fashion We certainly will be bringing back our car again More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie, Sean Murphy
Apr 15, 2022 -

Jenkins Mitsubishi responded

Hi John, Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

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