480 Reviews of Jenkins Mitsubishi - Service Center
Brett, my customer rep always delivers excellent customer service! He is great to work with, and keeps me posted on the progress and what may be needed and when I leave what was completed and when I am due f service! He is great to work with, and keeps me posted on the progress and what may be needed and when I leave what was completed and when I am due for my next service. More
To whom it may concern, I was not happy with my service at the service department. I came on March 29th 2022 to get my oil charged and to see why my service light kept coming on. I spoke to Marie and told at the service department. I came on March 29th 2022 to get my oil charged and to see why my service light kept coming on. I spoke to Marie and told her what was going on with my car. They did a diagnostic and she gave me a report on what needed to be done on my car. She told me I needed my spark plugs change, filter replaced, oil change, and new windshield wipers. I ask will this fix the problem with my service engine light coming on and she said it should. I went ahead and got the service done thinking it was going to fix the problem but it didn’t. I came back 3 other times with the same issue with my service light coming on. They told me it was my gas cap not twisted on good, then my catalystic converter. I found out from customer service Brett that they didn’t do a full diagnosis on my car and was told other wise. He was not very apologetic or concerned on the issue I was having with my car. I talked to the manager and he wouldn’t do the a full diagnostic my car for free. I was very upset with the service because my car was still having the same issue and I felted I waisted a lot of money on service that didn’t need to be fixed on my car. I felt it that if they would have did a full diagnostic on my car, the problem would be fixed. I will not be brining my car back to be serviced there again! More
SERVICE IS ALWAYS AWESOME. EVERYONE IS VERY PROFESSIONAL AND ATTENTIVE. I TRAVEL QUITE A BIT FOR WORK AND ALWAYS FEEL WELCOME WHEN I COME BACK IN FOR SERVICE. EVERYONE IS VERY PROFESSIONAL AND ATTENTIVE. I TRAVEL QUITE A BIT FOR WORK AND ALWAYS FEEL WELCOME WHEN I COME BACK IN FOR SERVICE. More
Been three times in the last month & half trying to get my car fixed. Seems like every time I come in it’s a different issue so why aren’t they finding the issues when they look at the car. my car fixed. Seems like every time I come in it’s a different issue so why aren’t they finding the issues when they look at the car. More