Jenkins Mitsubishi - Service Center

For years I complained about my 2018 Mitsubishi Mirage having sway issues above 60 mph. I was told they could never replicate it. Then on I4 it swayed, a loud grind and the left front tire blew out forcin having sway issues above 60 mph. I was told they could never replicate it. Then on I4 it swayed, a loud grind and the left front tire blew out forcing the car sideways with traffic coming at me. I made it to the median. Took it to Tires Plus was the 2018 Mitsubishi has issues with the back axle rod and to take it to Mitsubishi. I did. Brought it to service and the techs could not replicate the issue. Then a year later I brought it in for another issue coveted under warranty asked them to check the sway issue again. Then I'm told the incident you had on I4 well it has to do with the tire rod and sway bar. The back doesn't have a sway bar. It's a solid tire rod. But they couldn't see it when I brought it in after the incident but now they can and it's allegedly related to the incident? Come on. Very dishonest. More

this is the absolute worst service department i’ve ever encountered. the service advisor Brett Murphy was rude inconsiderate defensive and unprofessional in his interaction with me when i explained that th encountered. the service advisor Brett Murphy was rude inconsiderate defensive and unprofessional in his interaction with me when i explained that the vehicle that was repaired by their service technician a month earlier was still having minor issues and the engine light lit up again. his tone was one of rudeness and defensive even hostile indicating that he may have felt i was accusing their service department of some type of error in repairing the vehicle, which was not the case at all. in fact i was calling to see if they could investigate further to see what more could be done to make the vehicle more dependable and safe to continue driving on a daily basis. needless to say i will NEVER use their service again not to mention consider purchase a vehicle from that dealership and will also be sure to mention to anyone else i speak with about how reprehensible and inconsiderate their treatment of a customer was in regards to my experience with their services More

Everyone at the dealership is very helpful and Friendly. I took my car there for oil change and traded it for a new car. The process went very smooth. I'm very happy. I took my car there for oil change and traded it for a new car. The process went very smooth. I'm very happy. More

Great service and rep stayed in touch and followed up to make sure we were token care of. make sure we were token care of. More

Amazing super friendly and great costumer service. They even hot me a free car wash! They even hot me a free car wash! More

Kind and efficient personnel. Took great care of my vehicle, as promised. Will return for further service needs. Took great care of my vehicle, as promised. Will return for further service needs. More

A very good service very attentive and the waiting room very good I recommend them very good I recommend them More

Very good and prompt service! Nice waiting room! Professional operation! I recommend the service department Glad there is a plug in charger! Nice waiting room! Professional operation! I recommend the service department Glad there is a plug in charger! More

For starters, they have someone waiting outside to great you. My overall experience was great. you. My overall experience was great. More

Great service my service advisor Brett very knowledgeable pleasant and always going the extra mile to help you and making sure your need a satisfies pleasant and always going the extra mile to help you and making sure your need a satisfies More