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Jenkins Mitsubishi
Lakeland, FL
1,507 Reviews
Welcome to Jenkins Mitsubishi!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 9:00 AM - 1:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 9:00 AM - 1:00 PM
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Showing 1,507 reviews
November 08, 2021
Awful customer service from your representative that checks customers in. I am a Jenkins Nissan customer (they are backed up two weeks for service), but due to an upcoming trip and needing an oil change checks customers in. I am a Jenkins Nissan customer (they are backed up two weeks for service), but due to an upcoming trip and needing an oil change I decided to give Jenkins Mitsubishi a try. I brought my car in on Saturday, November 6th, at 12:45 pm. My decision was based on the Jenkins name and the great customer service I usually receive from Jenkins Nissan, however, this was not the case at Jenkins Mitsubishi. The young man who receives the customer's car and checks the customer out was not at all kind or professional. I was treated like he was doing me a favor, complete lack of customer service. I will not be taking my Nissan Altima back to this location in the future. I will be returning to Jenkins Nissan and if I am faced with a situation where I cannot use Jenkins Nissan I will be taking my business elsewhere. Not at all dissatisfied with the oil change or the work of your mechanics, just the front counter. More
by AJ32497
Verified CustomerEmployees Worked With
Not sure of the young man's name at the front service counter
November 04, 2021
Daniel was outstanding and interested in my wants and needs in order to offer the right fit for me inn a vehicle. Jose, did a great job working the numbers for the vehicle I wanted. James, also did an needs in order to offer the right fit for me inn a vehicle. Jose, did a great job working the numbers for the vehicle I wanted. James, also did an awesome job getting my financing and got me into a loan that worked very well with budget. I am extremely happy with my new 2022 Outlander. Thank you all. More
by mrsm1952
November 02, 2021
Finding a used car has always been a hassle. Jenkins mitsubishi took all the stress out of the process. Sean, our sales associate was great and couldn’t have done a better job helping us find a vehicle mitsubishi took all the stress out of the process. Sean, our sales associate was great and couldn’t have done a better job helping us find a vehicle and numbers that fit our budget. Wonderful dealership experience More
by Mathobbes
November 02, 2021
I had spent a month looking for a new vehicle. My FIRST day working with Jenkins Mitsubishi they found me the car of my dreams and a price to match. Very professional and knowledgeable, especially my sales day working with Jenkins Mitsubishi they found me the car of my dreams and a price to match. Very professional and knowledgeable, especially my sales associate Sean. He was very patient and knowledgeable on the vehicle and fought to get the price i was hoping for. Thank you so much for your help. I would recommend this dealership to anyone for their above and beyond attitude. Great Experience More
by JohnJBennet
