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Jenkins Mitsubishi

Lakeland, FL

4.8
1,507 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,507 reviews

March 21, 2022

Service was good and fast will go again the people working there are very nice and friendly I will be back More

by chevieddie5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Mar 23, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

March 21, 2022

Excellent service very courteous at desk. .very helpful and always explains Makes u feel berry comfortable More

by bethlove77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett ? Service desk
Mar 24, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

Mar 24, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 19, 2022

Purchased new Outlander, vehicle is perfect. . Jonathan was great to deal with, however MGR made this deal very difficult for us. Was willing to give a deposit to hold this vehicle 1 day and Dav More

by janskynorm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ashmore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Orbe, Jonathan Matos
Mar 22, 2022 -

Jenkins Mitsubishi responded

We are so glad to hear that Jonathan was great to deal with and that your new vehicle is perfect! We regret to hear that your sales experience was anything less than stellar. Please reach out to Kendall Miller at kmillerjn@yahoo.com so that we can try to turn your experience around.

March 19, 2022

It wasn't fast but it was kind and knowingly. So unexpected fees and great discount instead. So I like it. Please increase the amount to pay from credit cards that's will helps in the future for More

by Henadz K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Orbe
Mar 22, 2022 -

Jenkins Mitsubishi responded

Thank you for your review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Jenkins Mitsubishi.

March 18, 2022

Had a new tires installed and had a donut on one the service tech did not secure the spare so it was flying around the back of my car. If they missed a detail that big I would be scared what they may fo More

by cheekacheek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department do not remember the name
Mar 24, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Mitsubishi, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

March 18, 2022

I went in for a rear wiper blade and asked if I can get someone to show how to put it on and was told they cant do that unless I paid someone to do it for me and they didn't let me see how it was put on, I More

by Erasmolaboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
Mar 24, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please contact Kendall Miller at kmillerjn@yahoo.com so we can investigate this for you.

March 17, 2022

The people treated us really nice and were really hopeful with what we needed help with More

by franklinlugo11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haylee Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Jenkins Mitsubishi responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Mar 19, 2022 -

franklinlugo11 responded

They were every good and were every kind to us

March 17, 2022

Did not like the bad attitude of the sales lady but the dealership was fine More

by annegreen976
Recommend Dealer
Yes
Employees Worked With
Haylee Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Mitsubishi, we take customer reviews very seriously. Please reach out to Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

March 16, 2022

I love this dealership. The people are friendly and competent. The reception and waiting areas are alway clean. They let you know what’s recommended for your car but don’t p More

by Lori Netti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Murphy
Mar 19, 2022 -

Jenkins Mitsubishi responded

Hi Lori, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 16, 2022

My experience at Jenkins Mitsubishi was a very pleasant one. My salesman Alexander Orbe was quite pleasant and help make the process smooth. The selection was good, and I found a vehicle that I was pleased More

by BOOBRYA2@PEOPLEPC.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Orbe, Jonathan Matos
Mar 18, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear first hand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Jenkins Mitsubishi, enjoy that ride!

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