Jenkins Mitsubishi
Lakeland, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 9:00 AM - 1:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 9:00 AM - 1:00 PM
Filter Reviews by Keyword
By Type
Showing 1,482 reviews
Haylee was Amazing! ! She helped me get into exactly the car I wanted and needed! ! She helped me get into exactly the car I wanted and needed! More
excellent customer service, they give you the best options. good information, their employees are very nice! options. good information, their employees are very nice! More
Had a great experience purchasing my new Outlander, thanks to Julian and Dominic! They provided premier service, and got me the exact deal that I wanted. 5 stars! thanks to Julian and Dominic! They provided premier service, and got me the exact deal that I wanted. 5 stars! More
The guy that was at the service desk , explain everything and he told me it was going to take around two hours and they work really fast keep the good service and he told me it was going to take around two hours and they work really fast keep the good service More
My diagnosis was delivered quickly, and I was out in about an hour. All my questions were answered promptly and I appreciated the associate's (blanking on a name, so sorry) positive and chill attitude. about an hour. All my questions were answered promptly and I appreciated the associate's (blanking on a name, so sorry) positive and chill attitude. Just wish my rear-view windows were washed to. More
The experience was good and I appreciate the details we reviewed on my contract. My sales person Halyee was very helpful and responded to my questions. reviewed on my contract. My sales person Halyee was very helpful and responded to my questions. More
Haylee was great! Very friendly and knowledgeable, made the process quick and simple. Will definitely be a repeat customer. Very friendly and knowledgeable, made the process quick and simple. Will definitely be a repeat customer. More
We bought a new 2022 Mitsubishi Cross Ex in August of 2021. The vehicle was for my wife as she would not drive our Chevy Silverado 4 door, 4 wheel drive. This was fine since she rarely ever drove anyhow! 2021. The vehicle was for my wife as she would not drive our Chevy Silverado 4 door, 4 wheel drive. This was fine since she rarely ever drove anyhow! The problem came when I had a major heart attack at midnight on a Sunday. Although she is an oncology nurse and knew what was going on, she refused to drive me to the hospital. Luckily, my daughter, also a ICU nurse, came and took me. We decided it was time to get something she would drive. After looking at numerous dealers, we settled on the Mitsubishi. After driving all three sizes of SUV, she chose the Eclipse Cross. XM Radio was very important to us and we were assured this had it. We were told we had $5.00 oil changes. None of these things were true. We went back the same day and let them know the radio was not an XM radio. The dealer said they would buy us an aftermarket XM unit and told us the $5.00 oil changes were not for synthetic oils. We attempted to exchange the vehicle for one that had what we wanted and were told the loan had already been funded and they couldn't do anything. We had to keep what we had. I went to get my first oil change 7 months later and 4,000 mi. When I went to the dealership ,I was greeted with all new people. After expressing my dissatisfaction with my buying experience, it was like a 180 degree turn. They bent over backwards to make sure I was satisfied and I ended up in a 2022 Eclipse Cross SEL loaded with a years less payment a vehicle with every option in the world. We can't say enough about the dealership and service we received. Thank you Jenkins! More
My representative, Hayley, was patient, friendly, knowledgeable, showed me several choices, and well spoken. I was never pressured! knowledgeable, showed me several choices, and well spoken. I was never pressured! More