Jenkins Mitsubishi

We bought a new 2022 Mitsubishi Cross Ex in August of 2021. The vehicle was for my wife as she would not drive our Chevy Silverado 4 door, 4 wheel drive. This was fine since she rarely ever drove anyhow! 2021. The vehicle was for my wife as she would not drive our Chevy Silverado 4 door, 4 wheel drive. This was fine since she rarely ever drove anyhow! The problem came when I had a major heart attack at midnight on a Sunday. Although she is an oncology nurse and knew what was going on, she refused to drive me to the hospital. Luckily, my daughter, also a ICU nurse, came and took me. We decided it was time to get something she would drive. After looking at numerous dealers, we settled on the Mitsubishi. After driving all three sizes of SUV, she chose the Eclipse Cross. XM Radio was very important to us and we were assured this had it. We were told we had $5.00 oil changes. None of these things were true. We went back the same day and let them know the radio was not an XM radio. The dealer said they would buy us an aftermarket XM unit and told us the $5.00 oil changes were not for synthetic oils. We attempted to exchange the vehicle for one that had what we wanted and were told the loan had already been funded and they couldn't do anything. We had to keep what we had. I went to get my first oil change 7 months later and 4,000 mi. When I went to the dealership ,I was greeted with all new people. After expressing my dissatisfaction with my buying experience, it was like a 180 degree turn. They bent over backwards to make sure I was satisfied and I ended up in a 2022 Eclipse Cross SEL loaded with a years less payment a vehicle with every option in the world. We can't say enough about the dealership and service we received. Thank you Jenkins! More

My representative, Hayley, was patient, friendly, knowledgeable, showed me several choices, and well spoken. I was never pressured! knowledgeable, showed me several choices, and well spoken. I was never pressured! More

Amazing staff. Great prices and large selection of vehicles in their used inventory. Helped me get into the right vehicle to fit my needs. Great prices and large selection of vehicles in their used inventory. Helped me get into the right vehicle to fit my needs. More

They explained and showed me the problem part of if the air conditioning and they could get the part locally. air conditioning and they could get the part locally. More

I had an amazing experience at Jenkins Mitsubishi in Lakeland FL. Brant Woods was my salesperson and he took great care of me from start to finish. My experience with him was awesome, he was super frien Lakeland FL. Brant Woods was my salesperson and he took great care of me from start to finish. My experience with him was awesome, he was super friendly and attentive. My overall experience was awesome and Brant made my experience a pleasant one. There was only one Outlander I wanted and it was the Limited black edition and I got it. Super happy with my purchase thank you Brant. More

Alex me atendió muy bien y fue muy claro al explicarme todo el proceso de compra todo el proceso de compra More

You guys are helpful each time I come to get an oil change! Great customer service! change! Great customer service! More

Took my car for service. Marie is always so nice and very accommodating. The service department is excellent as a whole! Thanks! Debra Knight Marie is always so nice and very accommodating. The service department is excellent as a whole! Thanks! Debra Knight More

Very friendly and willing to accommodate my vehicle needs in a professional manner. I would highly recommend them. in a professional manner. I would highly recommend them. More

Great attention and you wonderful customer service! Jonathan Matos was my connection with me to buy an awesome car thank you! Jonathan Matos was my connection with me to buy an awesome car thank you! More