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Jenkins Mitsubishi

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.8
1,482 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,482 reviews

March 18, 2022

I went in for a rear wiper blade and asked if I can get someone to show how to put it on and was told they cant do that unless I paid someone to do it for me and they didn't let me see how it was put on, I More

by Erasmolaboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
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Mar 24, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please contact Kendall Miller at kmillerjn@yahoo.com so we can investigate this for you.

March 17, 2022

The people treated us really nice and were really hopeful with what we needed help with More

by franklinlugo11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haylee Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2022 -

Jenkins Mitsubishi responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Mar 19, 2022 -

franklinlugo11 responded

They were every good and were every kind to us

March 17, 2022

Did not like the bad attitude of the sales lady but the dealership was fine More

by annegreen976
Recommend Dealer
Yes
Employees Worked With
Haylee Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Mitsubishi, we take customer reviews very seriously. Please reach out to Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

March 16, 2022

I love this dealership. The people are friendly and competent. The reception and waiting areas are alway clean. They let you know what’s recommended for your car but don’t p More

by Lori Netti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Murphy
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Mar 19, 2022 -

Jenkins Mitsubishi responded

Hi Lori, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 16, 2022

My experience at Jenkins Mitsubishi was a very pleasant one. My salesman Alexander Orbe was quite pleasant and help make the process smooth. The selection was good, and I found a vehicle that I was pleased More

by BOOBRYA2@PEOPLEPC.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sheffield
Other Employees : Alex Orbe, Jonathan Matos
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Mar 18, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear first hand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Jenkins Mitsubishi, enjoy that ride!

March 12, 2022

haylee was a great person to work with the process was easy and smooth definitely one of the best persons to work with More

by lynajaf89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haylee Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 09, 2022

Excellent service the girl was very kind with me and always help me out, very good service More

by SAMUELSALAZAR877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie at service department very good service
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Mar 11, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 09, 2022

Always a pleasure, sales and service are always willing to make sure everything is great More

by Elias1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew McCoy
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Mar 11, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 09, 2022

Service department was good, maintenance was done and completed in a timely manner, I was offered a complementary wash and vacuum but that was not done at all. More

by coldmartian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We apologize for missing the car wash but we are glad everything else was great. We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

March 09, 2022

I'm always greeted when I come for my appointment. Told what time vehicle ready. More

by cmckenzie.0203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie in service department
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Mar 11, 2022 -

Jenkins Mitsubishi responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

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