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Jenkins Mitsubishi

Lakeland, FL

4.8
1,482 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,482 reviews

March 23, 2022

They broke a piece of my car and never replied to my voicemail after I discovered the damage. More

by robertmjaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember.
Mar 24, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please contact Kendall Miller at kmillerjn@yahoo.com so we can investigate this for you.

March 23, 2022

Nada malo que decir de el dealer buen trato de parte de el empleado alex que me ayudo More

by Billy Diaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Orbe
Mar 24, 2022 -

Jenkins Mitsubishi responded

Muchas gracias por tomarse el tiempo para dejar una calificación excelente. Realmente apreciamos su negocio. Háganos saber qué podemos hacer por usted en el futuro.

March 23, 2022

Our sales person, Jordan Rice, was very friendly and knowledgeable. He gave us all the information we needed about our new vehicle. He was very patient with us. Jordan was a pleasure to work with. More

by MAGPAGNUCCO
Recommend Dealer
Yes
Employees Worked With
Jordan Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2022

No pressure and great associates josh was awesome and very knowledgeable.thank you for everything! More

by MarissaMarquez1988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haylee Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Valentin
March 22, 2022

Haylee it was awesome and she let me know everything that happened with the cars More

by alexis316pr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haylee Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

Mar 24, 2022 -

Jenkins Mitsubishi responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

March 21, 2022

Service was good and fast will go again the people working there are very nice and friendly I will be back More

by chevieddie5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Mar 23, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

March 21, 2022

Excellent service very courteous at desk. .very helpful and always explains Makes u feel berry comfortable More

by bethlove77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett ? Service desk
Mar 24, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

Mar 24, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

March 19, 2022

Purchased new Outlander, vehicle is perfect. . Jonathan was great to deal with, however MGR made this deal very difficult for us. Was willing to give a deposit to hold this vehicle 1 day and Dav More

by janskynorm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ashmore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Orbe, Jonathan Matos
Mar 22, 2022 -

Jenkins Mitsubishi responded

We are so glad to hear that Jonathan was great to deal with and that your new vehicle is perfect! We regret to hear that your sales experience was anything less than stellar. Please reach out to Kendall Miller at kmillerjn@yahoo.com so that we can try to turn your experience around.

March 19, 2022

It wasn't fast but it was kind and knowingly. So unexpected fees and great discount instead. So I like it. Please increase the amount to pay from credit cards that's will helps in the future for More

by Henadz K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Orbe
Mar 22, 2022 -

Jenkins Mitsubishi responded

Thank you for your review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Jenkins Mitsubishi.

March 18, 2022

Had a new tires installed and had a donut on one the service tech did not secure the spare so it was flying around the back of my car. If they missed a detail that big I would be scared what they may fo More

by cheekacheek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department do not remember the name
Mar 24, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Mitsubishi, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

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