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Jenkins Mitsubishi

Lakeland, FL

4.8
1,484 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,484 reviews

April 17, 2022

SERVICE IS ALWAYS AWESOME. EVERYONE IS VERY PROFESSIONAL AND ATTENTIVE. I TRAVEL QUITE A BIT FOR WORK AND ALWAYS FEEL WELCOME WHEN I COME BACK IN FOR SERVICE. More

by David Neyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRETT MURPHY
Apr 19, 2022 -

Jenkins Mitsubishi responded

David, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

April 15, 2022

Quick and friendly. Left happy with money still in my bank. They work with you not against you More

by gvictor40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brant Xavier woods , Tara Theiss
Apr 19, 2022 -

Jenkins Mitsubishi responded

Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

April 13, 2022

Been three times in the last month & half trying to get my car fixed. Seems like every time I come in it’s a different issue so why aren’t they finding the issues when they look at the car. More

by Ally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maria
Apr 27, 2022 -

Jenkins Mitsubishi responded

Ally, Thank you for bringing this to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please contact Kendall Miller at kmillerjn@yahoo.com so we can investigate this for you.

April 13, 2022

Very Professional and the service was done in a very timely fashion We certainly will be bringing back our car again More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie, Sean Murphy
Apr 15, 2022 -

Jenkins Mitsubishi responded

Hi John, Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

April 10, 2022

I would recommend to anyone, it has very good prices and very nice cars and trucks More

by 200CARMENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ashmore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Freudenthal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew McCoy, Alex Orbe, Jonathan Matos, Gilberto Rodriguez
Apr 13, 2022 -

Jenkins Mitsubishi responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

April 06, 2022

Service rep was no help with having vehicle repaired. Had to have manager get involved to have warranty work done. Would never buy a car there again. More

by WHDELARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Murphy
Apr 22, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Mitsubishi, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

April 06, 2022

I spent half the day Monday test driving an Outlander, then waiting to get my financing. I ended up having to leave after 4 hours because I had a 45 minute drive home. Was supposed to get a follow up call More

by Szzanni86
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominic Tesoro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Jenkins Mitsubishi responded

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Jenkins Mitsubishi. We would love the chance to talk to you about this situation and make it right. At your earliest convenience, please reach out to Kendall Miller at kmillerjn@yahoo.com.

April 05, 2022

Excellent service from the time you go in and you leave and always offer a car wash More

by Tommyguadalupe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
In the Service department
Apr 07, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

April 04, 2022

Excellent service, customer/mechanical. Worth the couple of dollars extra than the hacks on the strip as Jenkins’s always use premium products and have the best mechanics. I have been usin More

by No
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 06, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

April 04, 2022

Great on taking your money but refunded it takes about three months with excesses still waiting for refund More

by peelleep2009
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Apr 22, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Mitsubishi, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

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