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Jenkins Mitsubishi

Lakeland, FL

4.8
1,484 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,484 reviews

May 03, 2022

The team I worked with were very nice and patient. They were very accommodating! Great experience! More

by mrobinson92786
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Picking, Tara Theiss
May 06, 2022 -

Jenkins Mitsubishi responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

April 30, 2022

Prompt and courtesy service from everyone at the dealership. Car was ready for pickup when told it would be ready More

by RUSSELLATWEAVER
Recommend Dealer
Yes
Employees Worked With
Unable to recall
May 03, 2022 -

Jenkins Mitsubishi responded

Hi Russella, Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

April 30, 2022

To whom it may concern, I was not happy with my service at the service department. I came on March 29th 2022 to get my oil charged and to see why my service light kept coming on. I spoke to Marie and told More

by Weeksm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett Murphy, Marie Breslin
May 03, 2022 -

Jenkins Mitsubishi responded

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Jenkins Mitsubishi. We would love the chance to talk to you about this situation and make it right. At your earliest convenience, please reach out to Kendall Miller at kmillerjn@yahoo.com.

April 26, 2022

Noah was knowledgeable and attentive. He was able to answer all of our questions and concerns. He helped make this process streamlined and easy. The manager and finance team also added to More

by HOLLYRANDOLPH82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Rolfson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah , Tara Theiss
Apr 27, 2022 -

Jenkins Mitsubishi responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

April 26, 2022

Very good, perfect service. very attentive and very fast. I loved the car and it showed what I wanted More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brant , John Wyniger
Apr 27, 2022 -

Jenkins Mitsubishi responded

Stephanie, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

April 25, 2022

No. If you want these surveys filled out make them multiple choice not text. 15. More

by joshua.koehler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Apr 27, 2022 -

Jenkins Mitsubishi responded

Joshua, We apologize for any inconvenience with the survey. Thank you for the 5-star rating! Please do not hesitate to reach out to us if there is anything else we can do for you.

April 24, 2022

Ask for Joshua Valentin he was the best! J. Sheffield in the finance department was great at getting the payment I was looking for.Qiuck and painless - the dealership made the process pain More

by Dorothy Saska
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Valentin
Apr 25, 2022 -

Jenkins Mitsubishi responded

Dorothy, Thank you for choosing Jenkins Mitsubishi for your recent purchase. We are pleased to learn that Joshua and Sheffield made your experience a positive one and continue to provide top-notch service to all of our customers. We strive to make every experience at Jenkins a positive one and are glad we hit the mark. If you need anything at all or have additional questions, please reach out to us anytime, we are always happy to help. Thanks again for choosing Jenkins Mitsubishi, we truly appreciate your business. Congratulations on your new vehicle and enjoy that ride!

April 20, 2022

Great dealership good communication called as soon as they had the car and then I wanted More

by RobinStrohmayer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Orbe
Apr 23, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

April 19, 2022

Great service. Got me in right on time and were finished quicker than I expected. More

by kstahl911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
Apr 22, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

April 18, 2022

The staff is very helpful and extremely friendly the service was excellent and very happy for the best service recommend 💯 More

by solimersy78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 22, 2022 -

Jenkins Mitsubishi responded

We cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

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