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Jenkins Mitsubishi

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.8
1,491 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,491 reviews

October 06, 2022

Service always takes too long, & issue is not resolved after 4 times of bringing in a 2022 vehicle that was bought in November last year. More

by beatrizcostilla13
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ricardo Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Mitsubishi, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

October 04, 2022

great experience buying my car Jose was terrific, helpful, and cordial, he helped me along the process and I'm thankful, I will recommend him 100 % also finance department was great, thanks again. More

by f12514755
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Nouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2022 -

Jenkins Mitsubishi responded

Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

October 02, 2022

Friendly, and efficient. Made the car buying process easy. All questions were answered well. Thanks. More

by nschmidt1384
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haylee Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you & we look forward to serving you again in the future.

October 01, 2022

Quick fair easygoing people. I was happy with my deal. I will probably see them when I trade my car in a year or so More

by Edb.wingman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Ashmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haylee Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Jenkins Mitsubishi responded

Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

September 28, 2022

Me walking by the service disk @ 1h15m mark of the 90m told it would be had the worker nervous. So he check on my car. The oil change was done but the car wash was 1/2 done. When I asked about getting More

by Pag1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sierra Freudenthal
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Mitsubishi, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

Oct 01, 2022 -

Pag1972 responded

I was at Jenkens Mitsubishi for oil change and tier rotation. And get a Price(?) for a cruise control to be put in. I figured that the cruise control on one of your car that came with it from the factory may have to be replaced in part or in hole. So why could they just put on my 2018 Mitsubishi Mirage ES. When I check in to get my oil change and tier rotation I asked Austin E Kimbro to check for the cost of putting in a cruise control in and then I had to remind him to check. He walk away and came back 60-90sec. later and said they could/unable to do that. Paul Gaffney

September 25, 2022

very welcoming people, had a quick and enjoying experience getting my super rad outlander, thanks! :) More

by zoem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Orbe
Report | Print
Sep 26, 2022 -

Jenkins Mitsubishi responded

Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

September 23, 2022

The young man that helped me was very nice an polite. He always makes sure I’m in an out when I come in. More

by brandiewade86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
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Sep 26, 2022 -

Jenkins Mitsubishi responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

September 22, 2022

Alex did a great job of being our liaison between us and his sales manager. More

by rpl908
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Rolfson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Orbe
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Sep 24, 2022 -

Jenkins Mitsubishi responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

September 15, 2022

Drew (sales) and Dom (finance) made this *the* easiest car buying experience I’ve ever had! They were knowledgeable, had clear communication, they were patient with things I needed to do, and had my best More

by rynglzr85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew McCoy
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Sep 16, 2022 -

Jenkins Mitsubishi responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

September 14, 2022

Brett was very kind and explained the whole process in details. Give him a raise. More

by geranisedorce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Report | Print
Sep 16, 2022 -

Jenkins Mitsubishi responded

We cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

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