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Jenkins Mitsubishi

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.8
1,492 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,492 reviews

December 22, 2022

We had a great experience at Jenkins Mitsubishi. Personnel were very helpful and got me into my vehicle of choice easily. I would highly recommend Jenkins Mitsubishi. More

by gavinsgege
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trey Rolfson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Freudenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Valentin Miranda
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Dec 23, 2022 -

Jenkins Mitsubishi responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2022

I had an Excellent experience. Very responsive from start to finish. Everyone was wonderful to work with. More

by LAURANOBLE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haylee Wells
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sierra
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Dec 13, 2022 -

Jenkins Mitsubishi responded

Thank you so much for the kind words, Laura! If there's anything else we can do to make your experience more in depth, clear, or comfortable just let us know! We are always aiming to improve even with those who have nothing bad to say! Have a lovely afternoon!

December 08, 2022

Outstanding service at this particular dealer. I was pleasantly surprise at the time it took to complete such and involved light assembly replacement. More

by Ruben and Marie Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dep[artment
Report | Print
Dec 08, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

December 07, 2022

Did a good job. Took me with no appointment. Clean the car good thanks for the service. More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 08, 2022 -

Jenkins Mitsubishi responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 09, 2022 -

Jenkins Mitsubishi responded

Hi Juan. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

December 06, 2022

The car I purchased needed a new engine and it's taking weeks to get it fixed and I only had the car 2 days. They gave me a loaner and it took a week to get that and on top of that service center is rude More

by Sheneaka Pendleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wilson
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Dec 08, 2022 -

Jenkins Mitsubishi responded

Sheneaka, Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Mitsubishi, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

December 05, 2022

Came for an oil change,Everything was great, very professional, Marie and Jacob were extremely helpful. More

by MATTHEW.YEAGERPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie and Jacob
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Dec 05, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

December 03, 2022

The service when we walked in was very good. Wait time was a lot shorter then expected. More

by bergyman69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 05, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

December 03, 2022

The front desk women is very nice and helpful, however the upsale and “issues” found are always something.. this time I was told I had bad tires and they needed to be replaced asap and that one had a scre More

by rememberwhen98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of names
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Dec 05, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. We take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

December 03, 2022

The service people are so caring and kind. They always take the time with me, making me feel so appreciated as their customer. I love bringing my vehicle there. More

by godsdaughter2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Murphy
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Dec 05, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

November 30, 2022

Put my car in for service because I will be working out of town. Wanted to make sure everything was good. Got all my questions answered and had great service. More

by melony.moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I don’t remember his name he worked in service young guy
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Dec 02, 2022 -

Jenkins Mitsubishi responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

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