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Jenkins Mitsubishi

Lakeland, FL

4.8
1,492 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership

4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,492 reviews

April 05, 2023

Great, quick and fast service. Clerk that intook me was very friendly and offered other services. Oil change was free so that was great. More

by san.peoples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew McCoy, Qwynton Smith
Apr 07, 2023 -

Jenkins Mitsubishi responded

Hello, we are pleased everything was done quickly and to your satisfaction. Thank you for choosing Jenkins Mitsubishi!

April 05, 2023

I really enjoyed the service that was given to me! Everyone was welcoming and super nice! More

by moralesariana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Jenkins Mitsubishi responded

Hi Moralesariana, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

April 04, 2023

I wish you guys were more honest and not out for my money. Had to put someone in their place for trying to say I needed a transmission oil change when I literally changed it with y’all less than a year More

by tashO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
Apr 06, 2023 -

Jenkins Mitsubishi responded

Hello, we are very sorry to learn that you did not have a positive experience when you visited our service department. we apologize for the inconvenience. We want to assure you that we take matters of customer service very seriously. Please reach out to us at kmillerjn@yahoo.com so we can get this resolved.

April 04, 2023

I really love the service they provide. The salesman had a great attitude and was very pleasant to work with. Thank you for a wonderful experience! I will definitely recommend. More

by MairovysG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Cruz
Apr 05, 2023 -

Jenkins Mitsubishi responded

Hi MairovysG, we cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

April 04, 2023

Very good people and help me very well get my new car good price thanks everyone Jenkins mitsubishi More

by DeLaMoraMarco1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Tesoro
Apr 05, 2023 -

Jenkins Mitsubishi responded

Hello, thank you for the feedback!

April 04, 2023

Marie was excellent in keeping me aware of the progress on my car. She had me examine the tires to understand the dry rot. The waiting room had Carol Burnett on the TV at a loud volume. No remote to adjus More

by 53WATERLOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 06, 2023 -

Jenkins Mitsubishi responded

Hello, we appreciate your feedback, and thank you for taking the time to leave us a review. We apologize for any inconvenience the tv issue may have caused you. If you have any questions please feel free to reach out to us at kmillerjn@yahoo.com

April 04, 2023

Excellent sales representatives . , They worked with me to get what I wanted . I appreciate their hard work . More

by JIYAMO1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

April 01, 2023

The service was very good but I later realized that when they wash and wax my car, they left a couple of scratches More

by JOSHUA.MR0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Freudenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jenkins Mitsubishi responded

Joshua.mr0412, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 31, 2023

I reached a deal with the salesman and they ran a hard inquiry on my credit. After running the hard inquiry, they sold the car to someone else. A loan application is a good faith agreement that you’ll pur More

by Geofandkc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trey Rolfson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ashmore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jenkins Mitsubishi responded

Geofandkc, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (863) 904-1070 at your earliest convenience and we will do our best to resolve this with you.

March 30, 2023

Horrible service. Nobody knows what they are doing except for Maria. She was the best. When she is not there that place falls apart. The young kids are there playing o More

by AMANDA_HOLBROOK123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria
Mar 31, 2023 -

Jenkins Mitsubishi responded

Hello Amanda, Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Jenkins Mitsubishi. Please reach out to Kendall Miller at kmillerjn@yahoo.com so we can make this right. Thank you!

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