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Jenkins Mitsubishi

Lakeland, FL

4.8
1,493 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,493 reviews

May 25, 2023

Brett is very professional and communicates clearly with customers. Service is fast I didn’t have to wait long More

by Nahir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello Nahir, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

May 25, 2023

Very pleased with the service as well as the pricing. Service was performed in an efficient manner. More

by spychala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Murphy-Service
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

May 24, 2023

I had an appointment for routine maintenance on my Outlander. Brett, in service, was great! More

by Tifftiff32385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Murphy
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello Tiff, thank you so much for your praise and kind comments about Brett! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

May 23, 2023

I got what I needed and Sean and James were very nice people. The dealer was nice and clean More

by Karina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Murphy
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello Karina, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

May 22, 2023

Everyone at this dealership was extremely helpful. My salesman Javier Cruz made the whole process so easy and fun. He's the best! Truly an asset to Mitsubishi. He went above and beyond to provide ex More

by mcruz403
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Cruz
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, We couldn’t be happier that Javier provided you with a great car-buying experience. We hope you are enjoying your new ride! Please come back to visit anytime! Thank you for choosing Jenkins Mitsubishi!

May 22, 2023

This is the 2nd vehicle I have purchased from Jenkins Mitsubishi and will continue to be a lifelong customer. They have exceeded my expectations for a car dealership and their sales practices. More

by BROOKS DIVINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Rolfson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson, Tara Theiss
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello Brooks, Congratulations on your new vehicle! We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

May 20, 2023

Resolved the issue with wheel bearing, warranty covered a loaner for the time being which was nice. More

by stevieraye68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, Thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

May 20, 2023

poor customer service. I been waiting close to 3 weeks for Austin to call me back, no called . I am so tired of all the run arounds . Sales department is good, but when it More

by misscindy.50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin, Bret
Jun 23, 2023 -

Jenkins Mitsubishi responded

Hello, We apologize for the wait you experienced in getting your oil changed at our dealership. Please reach out to us at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.

May 20, 2023

Excelente comunicación Ayuda con la mayoría de las cosas y más aún con el área financiera More

by JOHNNY.RIVERA1248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hola, Johnny, ¡Gracias por tus amables palabras y esta maravillosa reseña! Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquí. ¡Que tengas un día increíble!

May 18, 2023

I found Jenkins Mitsubishi is excellent in proving suggestions and best support for purchasing a new vehicle and best affordable for service as well. More

by shamkumarp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Murphy
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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