Back

Jenkins Mitsubishi

Lakeland, FL

4.8
1,493 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership

4315 U.S. Highway 98 N

Lakeland, FL

33809

Directions

By Type

Showing 1,493 reviews

June 13, 2023

Went for a recall to be fixed and they repaired it quickly and efficiently. Only negative is they did not latch my hood and as I was driving it almost flew open. Luckily I noticed and was able to pull More

by caitlinjwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 13, 2023 -

Jenkins Mitsubishi responded

Hello Caitlin, thank you for sharing your feedback with us. We sincerely apologize about the hood. Please reach out to us at kmillerjn@yahoo.com so we can make this right. Thank you and we look forward to speaking with you.

June 13, 2023

Process was long but in the end Excellent service. I recommend highly for this dealership. More

by mberdecia2
Recommend Dealer
Yes
Employees Worked With
Ricardo Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Jenkins Mitsubishi responded

Hello, thanks for those stars! Providing high-quality professional service is our top priority, and we are happy to see the team deliver such a great five-star experience. Thank you for taking the time to leave this review!

June 09, 2023

The sales department was professional from beginning to end. They always take care of me and had me out the door with a new car in two hours. Team were very understanding of my preferences. I will recommen More

by jcrespo1866
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Orbe
Jun 12, 2023 -

Jenkins Mitsubishi responded

Hello, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

June 08, 2023

I’ve been going here for years and am always pleased with the service. Never any issues at all. The service guys always explain things thoroughly. More

by SABDOOL123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Valentin Miranda
Jun 12, 2023 -

Jenkins Mitsubishi responded

Hello, thanks for those stars! Providing high-quality professional service is our top priority, and we are happy to see the team deliver such a great five-star experience. Thank you for taking the time to leave this review!

June 08, 2023

I felt very well taken care of and was treated with respect. Austin was very professional & attentive to my situation. More

by Cindytruemper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin in Service Department
Jun 12, 2023 -

Jenkins Mitsubishi responded

Hello Cindy, thank you so much for your praise and kind comments about Austin! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

June 07, 2023

Dishonest and irresponsible business. I will not recommend this dealership to anyone . My issue was never resolved and I will never return. More

by greenrose103
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
Jun 17, 2023 -

Jenkins Mitsubishi responded

Hello, we are disappointed to see your low star rating. You've marked that you've worked with a representative by the name of Jason. We don't have anyone by the name of Jason. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at your earliest convenience. We hope to hear from you soon.

Jun 17, 2023 -

greenrose103 responded

Jason is the manager of service at Jenkins in Lakeland

Jun 17, 2023 -

greenrose103 responded

I don’t know how you can not know your employee Jason from the service department at Jenkins mitshubishi in Lakeland

June 07, 2023

what a great experience at this dealership! I traded my mirage for a new eclipse cross and i love it! the salesman Milton was kind enough to explain in detail the features on my new vehicle. gr More

by mariangela G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Ashmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello Mariangela, we couldn’t be happier that Milton provided you with a great car-buying experience. We hope you are enjoying your new ride! Please come back to visit anytime! Thank you for choosing Jenkins Mitsubishi!

June 07, 2023

I am very excited with my new Outlander. My salesman Milton and all the staff were very nice and helpful. thank you guys! More

by Yllanos
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

June 07, 2023

What a great experience trading in my vehicle for something better. Milton was very helpful and knowledgeable. I am very happy with my new car! More

by JRuster
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, thank you so much for your praise and kind comments about Milton! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

June 07, 2023

Service was quick and very informative about what needs to be done. Staff is polite and willing to work with your budget More

by SNRUIZ306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

...
40
...