Jenkins Mitsubishi
Lakeland, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 9:00 AM - 1:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 9:00 AM - 1:00 PM
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My husband and I are both teachers and would never look to simply write a negative review. However, we were done wrong at this dealership and want to make sure people know before going there. We were given to simply write a negative review. However, we were done wrong at this dealership and want to make sure people know before going there. We were given the old bait and switch after coming to an agreement on an online deal (on their website) with an online salesman. We had it all in writing and were guaranteed the deal. Otherwise, we wouldn’t have driven an hour to the dealership and would have looked elsewhere. The salesman who we had worked with online said he was looking forward to meeting us when we arrived. Long story short.... we got there to the salesman not to be found and the deal could not possibly be worked even though we had all the documentation to prove it was given to us. We were not offered to see other cars or anything to make up for the horrible way we had been treated and how they had done business, so we left. Save your time. Choose Carvana! That’s what we did, getting the exact same car for the price we wanted. More
Best expert service received. I have owned many other cars from other dealerships and none of them have came close to the professional manner in which I have been treated in Jenkin I have owned many other cars from other dealerships and none of them have came close to the professional manner in which I have been treated in Jenkins Mitsubishi. Great staff. The service manager and head mechanic explained everything and answered every question. I got a loaner car that was great! Transmission replaced and other repairs finished before expected, Thank you very much. More
I was interested in a Mitsubishi Mirage G4 SE that I saw listed on their website for $12,000. I called and spoke with their Internet Sales Manager that quoted me $14,000 because of discounts I didn't qualif listed on their website for $12,000. I called and spoke with their Internet Sales Manager that quoted me $14,000 because of discounts I didn't qualify for and added fees. I told him I'd meet him in an hour and drove there to test drive it. Once I got there I was handed off to a sales person to test drive the car. When we returned to negotiate and sales person immediately raised the price to $15,000 but we settled on $13000 with an OTD around $14,400. I called the sales person the next morning and told him I was interested in the car. I waited until Thursday and called to let him know I was on my way with a check. Luckily, I find out they tried to sell me a BASE MODEL instead of the SE model that I called about and test driven. They even put the wrong VIN on the paperwork they used to give me a quote. THEY TRIED TO SCAM ME! THEN THEY TRIED TO RAISE THE PRICE TO OVER $16,000! I called and spoke with the Sales Manager. He refused to explain how an internet price of $12,000 became $16,000. Everyone at this dealership is crooked. YOU HAVE BEEN WARNED! More
Great Service The team was very accommodating; I enjoyed the full service including wash and cleaning of my car. they made sure I leave with less problem as it shou The team was very accommodating; I enjoyed the full service including wash and cleaning of my car. they made sure I leave with less problem as it should be. More
repair of side mirror Greeted friendly. Workmanship was excellent. Wait time was shorter than what I was told. Complimentary wash and vacuum was good. I would recommend t Greeted friendly. Workmanship was excellent. Wait time was shorter than what I was told. Complimentary wash and vacuum was good. I would recommend them to my friends. More
Good service Keep going, every time i go the service is good and fast, The rest area is always clean and sorted with snacks and coffee. Thanks for the great serv Keep going, every time i go the service is good and fast, The rest area is always clean and sorted with snacks and coffee. Thanks for the great service. More
Great Salesman Christian Morell helped us get my son into his first car. I was so nervous but Christian was very detailed and helped us narrow down and find EXACTLY Christian Morell helped us get my son into his first car. I was so nervous but Christian was very detailed and helped us narrow down and find EXACTLY what we were looking for. He never tried to pressure us into anything that we didn't like and got us everything we wanted (extras) that we brought in on our personal checklist. He was a dream to work with, very nice while still being professional, patient, helpful, funny and most of all didn't act like a "salesman" but more as an old friend. I would strongly suggest Jenkins Mitsubishi and especially Christian to anyone looking for an automobile! THANK YOU SO MUCH CHRISTIAN!!!! More
Awesome!! I showed up a DAY earlier than my scheduled service appointment and even though they were EXTREMELY short staffed they fit me in and got me out in les I showed up a DAY earlier than my scheduled service appointment and even though they were EXTREMELY short staffed they fit me in and got me out in less time than estimated. They absolutely ROCK!!!!! More
amazing Awesome service, Very professional. I would definitely recommend buying a car from here. Ramiro was a great salesman and helped out tremendously. Seco Awesome service, Very professional. I would definitely recommend buying a car from here. Ramiro was a great salesman and helped out tremendously. Second time in this dealership and he remembered everything i was looking for in a car. More
Best Car Buying Experience Prior to this car buying experience at Jenkins, I've HATED buying a car, but all of the team members I interacted with made me change my outlook. I Prior to this car buying experience at Jenkins, I've HATED buying a car, but all of the team members I interacted with made me change my outlook. I live two hours away from Jenkins, but none of my local Mitsubishi dealers could even come close to their price! In fact, I was told by one car dealer "There's no way that's the price. They will add fees when you get there. It must be a different car." Tara was so helpful answering all of our questions over the phone. She was patient, honest, and great to deal with. She quickly provided an "out the door" quote, everything explained upfront, so we would know exactly what was expected. Once we arrived, Ramiro took over, and he was great. Friendly, informative, and had all of the paperwork waiting for us, with the exact numbers we were quoted. Shelly in finance (I believe this was her name) was also top notch! I enjoyed our conversations, and she helped me to secure a low-interest rate, and was able to wrap everything up quickly. I wouldn't hesitate to recommend this dealership to others! More