Jenkins Lincoln

Outdoor Price Change, George the Finance Manager tried to do a switch and bait on us on an outdoor price negotiated over several weeks with Ralph via e-mail, with a deal sheet that showed exact breakdown of do a switch and bait on us on an outdoor price negotiated over several weeks with Ralph via e-mail, with a deal sheet that showed exact breakdown of all items. How unfortunate that he does not understand that what the term “out the door” means. Or at least, that is what he claimed. We walked out on the deal (he was willing to let us AFTER agreeing on a price, completing a deposit, driving an hour to the dealership, doing a credit app), all FEES should be accounted for in an OTD printed price as quoted, letting a customer walk for $223.10 doc fee that you allegedly did not take account for is shameful. George might have a few decades on me, but I am not a fool. These dealerships, run numbers and cushion their fees appropriately before they agree to an out the door price. If I didn’t routinely purchase brand new vehicles and negotiate all of these online prior to driving to the dealership, then I wouldn’t know any better. But he is the first one to commit this sort of distasteful maneuver. They do this job, day in and day out. The know what doc fees to account before you get based on a vehicle, remember, they’ve sold that exact same brand and model before to someone else. A brand new 2023 Lincoln aviator Grand Touring that has been sitting on Jenkins lot for over 500 days, will likely celebrate a 2nd birthday at the dealership. This is a warning to other looking to buy a vehicle. If you agree to OTD price in writing, do not under any circumstances succumb to the pressure of being charged 1 cent more in ANY sales office (assuming you did NOT opt for any other products the FM offers you on the spot). Be smart, do your research before you step foot inside a dealership. I would’ve escalated it on the spot with upper management but this particular dealership is sparsely staffed, (i.e. George is the final person in finance, no finance director or sales manager). But unfortunately, it was my first time at the dealership in person after countless weeks of back-and-forth only to find out this the quality of in person interactions to expect at Jenkins finance office. More

I bought a golf cart from Jenkins Motorsports in Avon Park they were friendly and very informative. Took my old one as a trade in picked it up and delivered the new to my house in no time. I love my cart Park they were friendly and very informative. Took my old one as a trade in picked it up and delivered the new to my house in no time. I love my cart! Reasonably priced and great customer service. I would highly recommend Rick and the team at Jenkins Motorsports in Avon Park. More

Everything was great from the time we got there till we finally made the purchase. finally made the purchase. More

Great group of people to work with. Made the purchase smooth & easy. Highly recommend them! Made the purchase smooth & easy. Highly recommend them! More

After several emails, I received a quote from the Salesman on the 2018 Ford Focus with less than 15,000 original miles.. The quote showed a price of $11,995, a reduction of $1,000.00 off the askin Salesman on the 2018 Ford Focus with less than 15,000 original miles.. The quote showed a price of $11,995, a reduction of $1,000.00 off the asking price of $12,995.00. The quote also included a 3-year/36k mile bumper to bumper service contract for $2,745.00 and almost $1,400.00 in fees (Dealer Fess, Title Fees, Pvt Agency Fee, Electronic Filing Fee.... aka additional profit). The Salesman was more than helpful in getting me photos and the information that I had requested. I told the Salesman I did not want the service contract and I was annoyed that it was added to the quote without asking me if I wanted one. The Salesman replied via email with the following: “Okay i will update it without the warranty, and a tag transfer with a new sticker. Manager was willing to take $1k off the vehicle price to assist with the warranty, but said without warranty it would stick at the 12,995” So they charge $3,745.00 for an extended warranty on a car with less than 15,000 original miles? I see that they have since increased the advertised price to $13,499.00. I expected more from a Lincoln dealer. I was all set to go look at the car and they not only lost the sale, but more importantly they lost my trust. More

Salesman was extremely helpful, no pressure at all, made sure I knew how all the accessories worked, great to do business with! sure I knew how all the accessories worked, great to do business with! More

I don't know what else I can say about this dealership. Perfect perfect!!!! I'll recommend them to everyone I know. I've been taking my 97 Town Car here for more than 8 years. Perfect perfect!!!! I'll recommend them to everyone I know. I've been taking my 97 Town Car here for more than 8 years. More