Jenkins Kia of Ocala - Service Center

Excellent service Everyone was extremely friendly and very efficient . They keep me informed about the progress of my car. The waiting room is the best. You almost d Everyone was extremely friendly and very efficient . They keep me informed about the progress of my car. The waiting room is the best. You almost do not want to leave. This dealership makes sure that the customer comes first. I highly recommend them. More

Courteous and timely service I had 4 recalls to be addressed with all but one completed in about 2 1/2 hours with a part ordered for the last to be completed in a week. I had 4 recalls to be addressed with all but one completed in about 2 1/2 hours with a part ordered for the last to be completed in a week. More

No Appointment made My sportage stop lite had stop working and I was passing by the KIA dealership and decided to just drop in to see if I would need an appointment to h My sportage stop lite had stop working and I was passing by the KIA dealership and decided to just drop in to see if I would need an appointment to have it fix. I talk with Callie at the service desk and she said that they could fix our problem with less than an hour. Callie did a fantastic job. More

Fast Courteous Service Jenkins Kia called me to follow up on vehicle maintenance. The appointment was on time. They are very courteous. They have beverages and donuts. They Jenkins Kia called me to follow up on vehicle maintenance. The appointment was on time. They are very courteous. They have beverages and donuts. They don’t keep you waiting long. Chris Hansen was very thorough in explaining what was done to my car. They also did a good job cleaning the car. I am pleased with the service. More

great service by great employees Callie your service adviser is one of the best in the business. She always treats me as I am special and goes the extra mile to see that I have a gre Callie your service adviser is one of the best in the business. She always treats me as I am special and goes the extra mile to see that I have a great experience when I visit. The man who serviced my car this time did an outstanding job. My car has never run better and it is 100% improved. Keep both of them! More

We went in for service and went home with a new car. We went in for service. we were at coffee shop and Jamie Fielding came over and started talking to us. He showed us a car in the showroom and said w We went in for service. we were at coffee shop and Jamie Fielding came over and started talking to us. He showed us a car in the showroom and said we could triad our car in and get this car. he took us in to fin. officer and we made a deal. we went home with a new car. David Nye and Richard Hunter More

Coils replaced FrIendly customer service, repair completed within time stated,nice clean atmosphere, refreshments & Wi-Fi provided for customers. Completed walk aro FrIendly customer service, repair completed within time stated,nice clean atmosphere, refreshments & Wi-Fi provided for customers. Completed walk around inspection of vehicle any issues found are explained. More

Very Happy with the Experience The work was done quickly and professionally. The work was don in a timely fashion as promised. I will definitley be back for future service needs. The work was done quickly and professionally. The work was don in a timely fashion as promised. I will definitley be back for future service needs. More

Great service! Customer service went above and beyond my expectations. Their knowledge of the services needed is exceptional. Thanks for the outstanding and excepti Customer service went above and beyond my expectations. Their knowledge of the services needed is exceptional. Thanks for the outstanding and exceptional service. Michael Fritch. More

How you make the customer feel The one thing that a person will always remember is how you made them feel. I felt pampered. Jarrell and everyone there was out to make sure I was bei The one thing that a person will always remember is how you made them feel. I felt pampered. Jarrell and everyone there was out to make sure I was being taken care of. Excellent customer service means treating coworkers as customers. I was noticing good intereactions between coworkers as I was waiting on my vehicle, The lounge and WiFi also allowed me to get some work done while waiting. Keep striving for this excellence and it will pay off. More