Back

Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,329 Reviews

1,329 Reviews of Jenkins Kia of Ocala - Service Center

Sort by
March 16, 2019

total surprise brought my car in for an oil change and figured i would get the tires rotated . the cost was 19.99 for the rotation. When the car was ready Jarrell ca More

by verymadmags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Powell
Mar 21, 2019 -

Jenkins Kia of Ocala responded

We are pleased to know Jarrell did an excellent job in assisting you. We look forward to assisting you with any future vehicle needs!

March 14, 2019

Good People to Deal With Service was very good, car was serviced in a timely manner. Chris was helpful and very pleasant. We also spoke with Jamie regarding a new vehicle, we More

by Sonny7491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen, Jamie Fielding, Guy Rodas
Mar 21, 2019 -

Jenkins Kia of Ocala responded

Sonny, We look forward to assisting you with any future vehicle needs!

March 11, 2019

Great service!! Chris was very helpful and accommodating with letting me drop my vehicle off early so I could get to work. Recommended several things that needed to More

by Donna0419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
May 08, 2019 -

Jenkins Kia of Ocala responded

We appreciate you coming to us with any of your vehicle needs! We look forward to serving you!

March 10, 2019

Question Visits always great. Just wondered if nitrogen is in tires and if so is it replaced when the car gets serviced or just air put in? If nitrogen is not More

by JAYSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Powell
May 08, 2019 -

Jenkins Kia of Ocala responded

We do supply our clients with nitrogen in the tires if needed during the service visit. However, adding regular air will not harm the tire. Thank you for allowing us to serve you!

March 10, 2019

Great service Visited to order a part and left with the new part installed!! Margie was very helpful and took care of my service in a flash. More

by Happy Soul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie
May 08, 2019 -

Jenkins Kia of Ocala responded

Thank you for taking the time to review your experience!

March 08, 2019

organized Organized and explained and clean and helpful and nice and I will go back for the next oil change and a check up at Kia More

by lisa33351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Powell
March 07, 2019

Excellent service and customer care Every time I have been to Jenkins Kia for service, their service department is very professional. The waiting lounge is comfortable and pleasant atmos More

by JamesH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen, Jamie Fielding
March 06, 2019

Excellent service team that works well with the client. Lance and Chris always take the time to listen to concerns without "selling" a service that is not needed. More

by beccad5498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Mar 06, 2019 -

Jenkins Kia of Ocala responded

We truly appreciate you coming to usbwhth any of your service needs!

March 04, 2019

Service department The service manager is great! Very nice and passionate about his job! I did not have any issues while I was there. I would definitely go back. More

by Cindy08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Gansky, Chris Hansen
Mar 05, 2019 -

Jenkins Kia of Ocala responded

Cindy, We appreciate you taking the time to share this positive feedback about our team! We look forward to assisting you with any future vehicle needs!

March 01, 2019

Great Service Advisor I had some concerns about a previous oil change, and this oil change: the new oil looked brownish not light yellow. I thought that there was something More

by Kn553
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Thompson, Callie Zimmerman, Lance Gansky
Mar 01, 2019 -

Jenkins Kia of Ocala responded

We are pleased to know Callie went above and beyond to provide you with excellent service! Thank you for giving us the opportunity to address your concerns!

...
82
...