1,329 Reviews of Jenkins Kia of Ocala - Service Center
total surprise brought my car in for an oil change and figured i would get the tires rotated . the cost was 19.99 for the rotation. When the car was ready Jarrell ca brought my car in for an oil change and figured i would get the tires rotated . the cost was 19.99 for the rotation. When the car was ready Jarrell came over and said the tires were good and no need to rotate them. He said why waste your money for something i really didnt need......Good Job Jenkins Kia you surprised me More
Good People to Deal With Service was very good, car was serviced in a timely manner. Chris was helpful and very pleasant. We also spoke with Jamie regarding a new vehicle, we Service was very good, car was serviced in a timely manner. Chris was helpful and very pleasant. We also spoke with Jamie regarding a new vehicle, we are not ready yet, but when we are, we would definitely go to Jenkins. More
Great service!! Chris was very helpful and accommodating with letting me drop my vehicle off early so I could get to work. Recommended several things that needed to Chris was very helpful and accommodating with letting me drop my vehicle off early so I could get to work. Recommended several things that needed to be fixed under warranty and also tire rotation and alignment. I liked that there wasn't any nonsense suggestions about what needed to be done. Headed back this Friday for completion of work as a part needed to be ordered. Will most definitely deal with Chris anytime I need service at Kia. More
Question Visits always great. Just wondered if nitrogen is in tires and if so is it replaced when the car gets serviced or just air put in? If nitrogen is not Visits always great. Just wondered if nitrogen is in tires and if so is it replaced when the car gets serviced or just air put in? If nitrogen is not put in is it possible to have it put in tires. More
Great service Visited to order a part and left with the new part installed!! Margie was very helpful and took care of my service in a flash. Visited to order a part and left with the new part installed!! Margie was very helpful and took care of my service in a flash. More
organized Organized and explained and clean and helpful and nice and I will go back for the next oil change and a check up at Kia Organized and explained and clean and helpful and nice and I will go back for the next oil change and a check up at Kia More
Excellent service and customer care Every time I have been to Jenkins Kia for service, their service department is very professional. The waiting lounge is comfortable and pleasant atmos Every time I have been to Jenkins Kia for service, their service department is very professional. The waiting lounge is comfortable and pleasant atmosphere. Thank you. More
Excellent service team that works well with the client. Lance and Chris always take the time to listen to concerns without "selling" a service that is not needed. that works well with the client. Lance and Chris always take the time to listen to concerns without "selling" a service that is not needed. More
Service department The service manager is great! Very nice and passionate about his job! I did not have any issues while I was there. I would definitely go back. The service manager is great! Very nice and passionate about his job! I did not have any issues while I was there. I would definitely go back. More
Great Service Advisor I had some concerns about a previous oil change, and this oil change: the new oil looked brownish not light yellow. I thought that there was something I had some concerns about a previous oil change, and this oil change: the new oil looked brownish not light yellow. I thought that there was something wrong being done. Actually, Callie Zimmerman, the Service Advisor took the time to show me the blended oil right out of their supply line - it was brownish. Then she asked the Parts Manager to pour some oil into a bottle from a different oil manufacturer; it too was brownish. Bottom line is that many blended oils have a brownish tint when new. I was very thankful that Callie spent an extra half hour to prove that I got fresh oil that had not been tainted by crankcase oil. I learned something and was relieved and satisfied. Callie went above and beyond to address my conc Thanks, Callie More