Jenkins Kia of Ocala - Service Center

Routine Maintenance I went in for my routine maintenance and my service advisor Chris Hansen was ready for me as soon as I pulled in. My car was back in the service bay a I went in for my routine maintenance and my service advisor Chris Hansen was ready for me as soon as I pulled in. My car was back in the service bay and getting worked on within 5 min. Chris kept me informed of the progress and also informed me of service that will be coming due. I was in and out in no time. Chris is a valuable member of the Jenkins Family. More

Battery was bad, replaced under warranty, reviewed possible upcoming service needs. Good customer service. Made me feel that I was a valued customer, and too was bad, replaced under warranty, reviewed possible upcoming service needs. Good customer service. Made me feel that I was a valued customer, and took care of my car in a timely manner Also was friendly and courteous. More

very friendly and prompt service. they are friendly provide a great waiting room and great selections on snacks, also very quick to service your needs.Thank You for all your help. they are friendly provide a great waiting room and great selections on snacks, also very quick to service your needs.Thank You for all your help. More

Friendly, efficient and professional experience. I did not have to wait long to get the work completed. The waiting room was nice and clean. The price with the coupon is a good deal. I did not have to wait long to get the work completed. The waiting room was nice and clean. The price with the coupon is a good deal. More

short wait time for an oil change Very short and pleasant wait. Attended to right away we were asked why we were here and told him why. We sat down with some great coffee and doughnu Very short and pleasant wait. Attended to right away we were asked why we were here and told him why. We sat down with some great coffee and doughnuts. More

Oil change and tire rotation This is my second Kia every one I deal with is always so nice. I bought my car from Dustin Johnson. I will buy my next car from him. He called me to c This is my second Kia every one I deal with is always so nice. I bought my car from Dustin Johnson. I will buy my next car from him. He called me to check on me to see if I am happy with my car. More

Superb! Went in for an oil and filter change, was greeted warmly, spent only a short time waiting, and was checked out and on my way. Terrific and friendly st Went in for an oil and filter change, was greeted warmly, spent only a short time waiting, and was checked out and on my way. Terrific and friendly staff! More

Great This dealership is full of caring informed and professional people. I am happy that I use them for all my service needs on my Soul. This dealership is full of caring informed and professional people. I am happy that I use them for all my service needs on my Soul. More

Did very well. Very personable, listened to my concerns. Handled issues quickly and made sure all was good, when it was not correct, they worked on getting my car b Very personable, listened to my concerns. Handled issues quickly and made sure all was good, when it was not correct, they worked on getting my car back in ASAP and performed a replacement of the transmission in a speedy manner. Getting a loner in order to not be inconvenienced was quick and easy. I understand when cars have issues, but Jenkins Kia took the time to make sure my car was fixed correctly and my time was respected. Kudos, I am a very happy customer. More

Oil Change Service First, I came in to make an appointment for an oil change on my Kia Cadenza. Met Lance in the Service Dept. and told him why I was there. He checked h First, I came in to make an appointment for an oil change on my Kia Cadenza. Met Lance in the Service Dept. and told him why I was there. He checked his oil change area and asked me if I had about an hour, as he could take me right then. Spending an hour in the waiting area with free wi-fi, coffee, popcorn, doughnuts and water is not hard to do. Jenkins Kia has one of the nicest and most welcoming waiting areas I have seen in any dealership. My Service Adviser is Callie. I have been using her as my adviser since relocating to Ocala 2 years ago. She is friendly, very knowledgeable and very professional. She is a pleasure to talk with and always makes me feel like a VIP. I cannot speak highly enough about the service I get from Jenkins Kia and the dealership itself. More