Jenkins Kia of Ocala - Service Center

Very Professional We had a very professional team handling our car buying experience. We originally came into Jenkins Kia to have our Kia Cadenza serviced and while we We had a very professional team handling our car buying experience. We originally came into Jenkins Kia to have our Kia Cadenza serviced and while we were waiting, my husband saw the Kia Telluride in the showroom and started talking with Jamie Fielding, the salesman. We really had no intention of buying a car that day, because we still had two years left on our lease. We never felt pressured at all. Our salesman, Jamie Fielding, had everybody lined up to help us during our buying process. This is our second Kia and we really love the Kia vehicle that we bought. Great job by all who were involved! More

Lube & oil & filter change. Excellent service in a very timely manner. Very quick, business-like and friendly. I forgot to get my glasses from my car after it was out of the ba Excellent service in a very timely manner. Very quick, business-like and friendly. I forgot to get my glasses from my car after it was out of the bay and the young lady working with me was glad to help me get them so I could read my book while the service was being done. Not sure what her name was, but I greatly appreciated her doing that. /The lounge was very nice and service oriented with the coffee and donuts while waiting. More

Oil change I needed an oil change and it was easy to make an appointment. Also they provide a shuttle which is extremely helpful. I was able to drop off my car, I needed an oil change and it was easy to make an appointment. Also they provide a shuttle which is extremely helpful. I was able to drop off my car, get a ride to my doctor's office and then be picked up when I was finished. Great service More

change oil This service were very quick I like it and trusted too thank you Chris got in early am then done like 30 min fast thanks :) This service were very quick I like it and trusted too thank you Chris got in early am then done like 30 min fast thanks :) More

Flat tire The service center is always prompt and informative. All of the employees are very friendly and the customer lounge is really nice to have a drink or The service center is always prompt and informative. All of the employees are very friendly and the customer lounge is really nice to have a drink or snack. More

Courteous and Friendly Went in for an oil change on my 2017 Soul and left with a 2020 Soul. They asked what it would take for wife and I to leave with a new car. I gave th Went in for an oil change on my 2017 Soul and left with a 2020 Soul. They asked what it would take for wife and I to leave with a new car. I gave them my requirements and they were able to meet them. Let me add NO PRESSURE was used. It was straight up this is what you have to do and they met it. Personal comment to service, if my service review was bad I am sorry. The way the questions are asked there is no way to explain. Once we decided to leave with a new car we were no longer concerned if it took you 10 minutes or 10 days to service the car it now belonged to Jenkins.Kia of Ocala. More

Taking care of my Kia This is my second visit to the dealership for services. Everything was great, I had made an appointment and showed up early my car was taken right awa This is my second visit to the dealership for services. Everything was great, I had made an appointment and showed up early my car was taken right away. The service was very quick and I am always pleased with the nice job they do cleaning the car as well. I enjoy coming here and Callie always makes it a pleasure More

service of Todd Spofford this gentleman is an asset to your company he was very kind to me and made me feel very comfortable while waiting for service he was constantly coming this gentleman is an asset to your company he was very kind to me and made me feel very comfortable while waiting for service he was constantly coming and asking if I was ok and giving me the progress on my car service this made me relaxed after having a hectic day I must say thanks to him More

Unplanned service... Went out to car- tried to start it- just clicking noise.... No Battery Got a jump start and drove straight in to the service department..... They got Went out to car- tried to start it- just clicking noise.... No Battery Got a jump start and drove straight in to the service department..... They got me in straight away, was there and gone in less than an hour. Awesome for just driving up with a problem! ALWAYS great customer service- and even got my morning tea while waiting. Can't say thanks enough. More

Quick oil change. I was in and out in about 30 minutes! Friendly and helpful service department. They made you feel that your service and time were important to them. I was in and out in about 30 minutes! Friendly and helpful service department. They made you feel that your service and time were important to them. Thank you More