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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,329 Reviews

1,329 Reviews of Jenkins Kia of Ocala - Service Center

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March 12, 2020

Great service Always great service, wait time is minimal while they service your car. Friendliness of everyone who works there. Confidence that your car is in go More

by ruth1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Mar 13, 2020 -

Jenkins Kia of Ocala responded

Thank you for allowing us to serve you with any vehicle needs!

March 06, 2020

Met by helpful staff as soon as we pulled in. As out of town travelers we didn't know what to expect. Our flat tire was replaced by a new one. The amenities and courtesy shuttle were offered. Ever More

by jerryweber727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Sanchez
Mar 13, 2020 -

Jenkins Kia of Ocala responded

Thank you for allowing us to serve you in your time of need. Please do not hesitate to contact us if we may be of further assistance!

March 06, 2020

Ashley is wonderful! She’s very patient and kept me updated while my car was being serviced She doesn’t pressure you to have work done - she will make recommendations and tell you what is absolutely More

by wykle1996
Recommend Dealer
Yes
Employees Worked With
Ashley Sanchez
Mar 06, 2020 -

Jenkins Kia of Ocala responded

We are very fortunate to have Ashley as a part of our team. Thank you for taking the time to review your experience!

March 04, 2020

Service Great service manager, took care of All my needs, clean and well run Kia dealership, everything done to please the customer will return again and agai More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Gansky
Mar 05, 2020 -

Jenkins Kia of Ocala responded

Harry, We are pleased to know our team did a great job! We look forward to serving you with any future vehicle needs!

March 03, 2020

another nice experience every time i have a problem, the service department solves it at a price that compares to other auto service centers with half the service....when i p More

by Charles Boyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman, Jamie Fielding, Guy Rodas, Tim Koehler
Mar 03, 2020 -

Jenkins Kia of Ocala responded

We appreciate you coming to us with any of your vehicle needs!

February 25, 2020

My first service @ Jenkins We arrived at Jenkins Kia of Ocala at our appt time. They collected Information about us and our car and we were given an estimated time of completion More

by tewickh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman, Todd Spofford
Feb 29, 2020 -

Jenkins Kia of Ocala responded

We look forward to continuing to serve you!

February 25, 2020

I was satisfied with the service department. Ashley is very courteous and helpful. She was helpful in insuring the labor and parts were taken care of and they were still under warranty. More

by Pam
Recommend Dealer
Yes
Employees Worked With
Ashley Sanchez
Feb 29, 2020 -

Jenkins Kia of Ocala responded

Thank you for the positive feedback!

February 24, 2020

Callie took care of my needs promptly! Angela met me outside & was very efficient! Hot cocoa & donuts are always yummy too. I always enjoy looking at the new cars on the showroom floor. More

by S Ledford
Recommend Dealer
Yes
Employees Worked With
Angela, Callie Zimmerman
Feb 29, 2020 -

Jenkins Kia of Ocala responded

Thank you for the great feedback!

February 23, 2020

Got my car in right away - did the work - got home early. Service Department provided a comfortable area for us to wait while our car was repaired. No hassles. No attempt to "upsell" us for other services. More

by The Rev.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Thompson, Jaevon Johnson, Chris Hansen
Feb 29, 2020 -

Jenkins Kia of Ocala responded

Thank you for allowing us to serve you!

February 19, 2020

Bought my new Kia right away! Went to Kia for my oil change and came out with a 2020 Kia Soul.. Really Loving my new Soul and all its features. Worked with some of the best guys th More

by ssusanmarie826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Palys, Guy Rodas
Feb 20, 2020 -

Jenkins Kia of Ocala responded

Susan, Congratulations on your purchase!

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