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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,329 Reviews

1,329 Reviews of Jenkins Kia of Ocala - Service Center

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April 08, 2018

Oil Change Time I have always had a good experience at Jenkins KIA. I purchased my 2016 KIA Soul from Jenkins and I have all my service done at the dealership. The s More

by Deborah Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrari
Apr 09, 2018 -

Jenkins Kia of Ocala responded

Deborah, Thank you for entrusting us with all of your vehicle needs! We look forward to continuing to serve you.

April 08, 2018

Great Customer Service My first time at Jenkins Kia. I was totally impressed with the customer service area and the friendliness of the staff. Awesome first time experien More

by Grammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Apr 09, 2018 -

Jenkins Kia of Ocala responded

Thank you for giving us the opportunity to earn your business! We are delighted to know you enjoyed your visit. We look forward to serving you!

April 06, 2018

Excellent. Everyone that worked with me were so nice. They helped me get the car I wanted. I would use them again in a heartbeat. May I say that this dealership More

by Jones, Fuzzy ABC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Szylin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : To many to name., Desiree Mercado, Jamie Fielding, Guy Rodas
Apr 09, 2018 -

Jenkins Kia of Ocala responded

Thank you for allowing us to serve you! We are pleased to know you enjoyed your visit and our facility!

April 05, 2018

Amazing Customer Service I just started going to get service on my Sonata at Kia. I felt great with the customer service and she really wanted to get my problems taken care of More

by Rodney0714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Apr 05, 2018 -

Jenkins Kia of Ocala responded

Rodney, Thank you for entrusting us with the maintenance of your vehicle! We are pleased to know you enjoyed your visit with us and we look forward to serving you for many years to come.

April 03, 2018

Service Visit Appreciate the courtesies extended and the timely fashion in which the work was done. The service manager persisted in correcting error (wrong VIN #) More

by stampman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrari
Apr 03, 2018 -

Jenkins Kia of Ocala responded

We appreciate you allowing us to serve you!

April 03, 2018

Service Vacuuming vehicle after service would be a fine touch. People very friendly I didn’t get name of man who went over my service but did a good job More

by mark b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman, Emma Cramer
Apr 05, 2018 -

Jenkins Kia of Ocala responded

Mark, We appreciate your honest feedback!

April 01, 2018

service/recall I was waited on promptly. The service writer informed of a recall on our car. Jenkins Kia performed the repairs well and promptly. A thorough check ov More

by Dean A Berg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anjolee Blount, Mike Ferrari
Apr 01, 2018 -

Jenkins Kia of Ocala responded

Thank you for entrusting us with the maintenance of your vehicle! We are pleased to know you enjoyed your visit and look forward to serving you!

March 31, 2018

excelence by service and parts dept. As usual they keep a big inventory of parts and that department should know they are a big assette. Chris Hansen is a wonderful service rep. I was aga More

by Bonnie Pittaluga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
parts n mechanics , Mitch Thompson, Robert Falkenburg, Chris Hansen
Apr 01, 2018 -

Jenkins Kia of Ocala responded

Bonnie, Thank you for allowing us the opportunity to serve you!

March 30, 2018

service was excellent well taken care of would reccomend dealership service to anyone interested especially if it was a kia this was a 2nd time in for me reg More

by Mustang Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrari, Lance Gansky
Apr 01, 2018 -

Jenkins Kia of Ocala responded

Thank you for working with us to get this concern addressed. We are delighted to know you enjoyed your visit!

March 30, 2018

my experience with the service department was excellent I Excellent service center, employees friendly and courteous. The work was completed when scheduled. The quality of work was excellent and l would recom More

by leatherneck.brad2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman, Emma Cramer
Apr 01, 2018 -

Jenkins Kia of Ocala responded

Brad, Thank you for the positive feedback! We look forward to serving you for many years to come.

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