Jenkins Kia of Ocala

very good The service department has also been super. All of the customer service reps have been very helpful, friendly and they work together when your rep is The service department has also been super. All of the customer service reps have been very helpful, friendly and they work together when your rep is otherwise occupied to be sure you are promptly taken care of, More

excellent service Thanx once again Jenkins Kia and Callie Zimmerman for a very smooth going service visit. Everyone is always felt right at home when visiting Jenkins O Thanx once again Jenkins Kia and Callie Zimmerman for a very smooth going service visit. Everyone is always felt right at home when visiting Jenkins Ocala. More

Beware Although everyone there is very friendly and helpful, beware of the bogus extra charges they tack onto the cars under the disguise of dealer added opt Although everyone there is very friendly and helpful, beware of the bogus extra charges they tack onto the cars under the disguise of dealer added options. For instance, $499.00 for floor mats, $300.00 for window tinting, $200.00 for a cargo net, $300.00 for mud flaps, and the big one AMV $3995.00 which is a bogus "avereage market value" charge which makes no sense. I had the good sense to challenge them on these outrageous charges and they took them off. Which tells me if you can take them off, they didn't need to be there in the first place! There is no way the dealer added these options. They come from the factory with the car. They have their hand in your pocket every chance they get. Most people don't even look at this and pay it. Be careful! They conveniently can turn a car with a sticker price of $27,000 to a final price of $35,000 with these bogus added charges. Like I said, they were friendly and courteous but I won't do business with Jenkins again and I would be very careful if I were you. Richard Guarascio. More

Ryan Baroni one of the managers is beyond amazing and cares about all his customers!! Will do what ever he can and will take great care of you! Callie was super helpful and caring as well!! I watched her cares about all his customers!! Will do what ever he can and will take great care of you! Callie was super helpful and caring as well!! I watched her help a customer get into their care safely! Got me in and out in no time at all! Juan was very delightful! More

Excellent. Pete, Bill and Tim were great to deal with. I was comfortable and satisfied with all three of them. I commend them on their professionalism. Pete, Bill and Tim were great to deal with. I was comfortable and satisfied with all three of them. I commend them on their professionalism. More

Great experience purchasing our new Optima. She had a smile on her face the entire ride home!!. Thank you to the Jenkins team. Thank you Bilal Jackson! smile on her face the entire ride home!!. Thank you to the Jenkins team. Thank you Bilal Jackson! More

Brought my vehicle in for service saw another vehicle I wanted but only having the car for a short time I didn’t think it was possible. After talking with Bilal Jackson I was very optimistic he told me he wanted but only having the car for a short time I didn’t think it was possible. After talking with Bilal Jackson I was very optimistic he told me he would find a way to make it happen we’ll to my surprise what he said he did plus more he went far and beyond and with the signing of many many papers Pete was a joy to work with Thanks guys More

Todd Spofford Rocks! I was checked in by Nicholas (wearing a mask) who took mileage and inspected my vehicle. He was polite, friendly, and thorough. Ashley Sanchez finishe I was checked in by Nicholas (wearing a mask) who took mileage and inspected my vehicle. He was polite, friendly, and thorough. Ashley Sanchez finished the check-in process at her station inside (behind plexiglass). Todd checked in with me and made sure I was good to go. I chose to wait outside at one of the tables that were set up inside the garage receiving area, it is not in direct sunlight. My services were performed in a timely manner and my Soul was returned to me sanitized, and ready to go. When Todd checked me out, he made sure that all appropriate coupons, etc. had been applied, and explained what services were performed. Then he reviewed the inspection sheet items with me and asked if there was anything else I needed. Also while I waited, Mackenzie Mulligan spent a few minutes reviewing options for purchasing a new vehicle. In the end, I explained I was keeping my Soul and paying it off. Excellent experience all the way around. More

First time customer and I was treated like a Friend of the Family. The Service Writer Callie Was Terrific and Service completed in 30 minutes. the Family. The Service Writer Callie Was Terrific and Service completed in 30 minutes. More

Callie was so helpful, she rocked.I was full of questions and she answered them all. Very polite and friendly. She made the experience very agreeable. and she answered them all. Very polite and friendly. She made the experience very agreeable. More