Back

Jenkins Kia of Ocala

Ocala, FL

4.8
2,233 Reviews
Head to Jenkins Kia of Ocala to buy or lease a new Kia or for your Kia service needs. Come to our Kia dealership in Ocala, FL, today and see our new and used Kia models for sale!
Contact Dealership

2305 SW College Road

Ocala, FL

34471

Directions

By Type

Showing 2,233 reviews

January 27, 2021

Great Intake experience with Alex and Service Advisor Gage Ball. Service Manager Lance Gansky greeted me and took time to see how I'm doing in addition to asking about the car and the service. More

by barryk21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex did the intake and initial inspection. Attentive, polite, and listened., Lance Gansky, Gage Ball
Jan 30, 2021 -

Jenkins Kia of Ocala responded

We are delighted to know our team rovided you with a 5-star experience! Thank you for the great review!

January 26, 2021

Brought my daughter's vehicle in for service, and to have what I thought was a possibly expensive problem, but Chris fixed the problem as I was explaining it to him. That was great. And then the service was More

by degraff4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Jan 30, 2021 -

Jenkins Kia of Ocala responded

We are happy to know our team was abole to asist you. Thank you for allowing us to serve you!

January 26, 2021

When we pulled in to look for a new car. Our sales man Fabio Neal listen to what we were looking for and show us two cars and let us take them for test drive. He didn't pressure us at all. He was more th More

by Happy
Recommend Dealer
Yes
Employees Worked With
John Szylin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Jenkins Kia of Ocala responded

Thank you for choosing us as your Kia dealer! Congratulations on your purchase, and welcome to the family!

January 25, 2021

Everyone was polite and efficient, Dustin Johnson asked if I would like a bottle of water? , Chris Kept me informed and I apologize but the guy that checked me in and I didn’t catch his name was awesome More

by Leeannwickett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen, Dustin Johnson
Jan 26, 2021 -

Jenkins Kia of Ocala responded

Thank you for the great review! We truly appreciate the kind words.

January 21, 2021

Just moved to the Ocala area and took my KIA Soul in for service. Was very impressed with the whole operation. Staff was very helpful and nice. Rick More

by Rick
Recommend Dealer
Yes
Employees Worked With
Lance Gansky
Jan 22, 2021 -

Jenkins Kia of Ocala responded

Rick, Thank you for entrusting us with the service of your vehicle! We look forward to assisting you with any future vehicle needs!

January 19, 2021

Friendly staff. Service was great.Brian the service advisor was great. Showed me around the waiting area. Service was completed on time . all good thanks More

by Turtlemkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Russell
Jan 22, 2021 -

Jenkins Kia of Ocala responded

Thank you for taking the time to review your experience! We appreciate the positive feedback!

January 19, 2021

Bought a 2019 Kia Optima, love the car not so much the service after the sale. Won’t be buying my next car from them. My husband bought 2 trucks and a used car for our son, from Phillips Dodge. Sales awes More

by Laurie KIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Szylin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Jenkins Kia of Ocala responded

Laurie, We are sorry to hear this. We will be using your feedback as a coaching opportunity and would be happy to explain the options we have available for maintenance agreements. Please contact me if we may be of any further assistance. Thank you kindly, Anjolee Blount Customer Relations Manager

Jan 19, 2021 -

Laurie KIA responded

No thanks. Moving on from Jenkins’s

January 18, 2021

Steve was so awesome very quick and listened to what I wanted. He connects with people so well and you should be glad you have such a wonderful employee. More

by jodom40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Szylin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Del Arco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
Jan 19, 2021 -

Jenkins Kia of Ocala responded

We truly appreciate the kind words. We are happy to know Steve did an exceptional job in assisting you!

January 16, 2021

I was very pleased with the attention Callie provided me. She took care of all my needs and kept me informed. She new my vehicle so well she said this may have happened and that was my problem. The servic More

by llamalisarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix and Joe were both very good drivers., Callie Zimmerman
Jan 19, 2021 -

Jenkins Kia of Ocala responded

Thank you for the great review! It is our pleasure to serve you!

January 16, 2021

Great service, friendly employees who are knowledgeable and practiced COVID safety measures. Callie kept me informed and I was comfortable in the waiting room. Appreciate the complimentary car wash. More

by pbevan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Jan 19, 2021 -

Jenkins Kia of Ocala responded

We truly appreciate you taking the time to share this positive review. We look forward to assisting you with any future vehicle needs!

...
70
...