Jenkins Kia of Ocala

I am always greeted by name. Made to feel like I am welcome. Everyone is friendly and eager to work toward you best interest. I love working with Mackenzie and would not work wit Made to feel like I am welcome. Everyone is friendly and eager to work toward you best interest. I love working with Mackenzie and would not work with anyone else.His attention to my wants in a car are always spot on. More

Appreciated the allover friendliness of Staff. Good senses of humor, and positive attitudes toward problem solving. Observed that good customer service toward me was not unique in its applicatio Good senses of humor, and positive attitudes toward problem solving. Observed that good customer service toward me was not unique in its application - watched and listened to various staff members from different departments taking time with other customers as well. Thank you for providing a clean and comfortable environment to wait! More

This is my second visit to Jenkins Kia for scheduled maintenance, and the experience was every bit as excellent as the first visit. I was promptly and professionally greeted upon arrival and checked-in maintenance, and the experience was every bit as excellent as the first visit. I was promptly and professionally greeted upon arrival and checked-in very quickly. The service manager discussed the recommended service actions for this visit, as well as provided an estimated time of completion. Since I elected to wait on the vehicle, I was shown the waiting area with comfortable seating, selection of coffees, water, juices, snacks, TV, and charging stations. The time passed very quickly. Check-out was similarly fast and efficient. While in their care, your vehicle is treated as if it were their own. Their multi-point inspection ensures that there are no hidden or developing issues that could [potentially cause problems before the next visit. Very pleased with the overall experience, and friendliness and courtesies of the staff. More

Very responsive to our plans and concern. Although knowing willingness to do what was necessary, nevertheless made made honest assessments about actual requirements. Honest dependable and tho Although knowing willingness to do what was necessary, nevertheless made made honest assessments about actual requirements. Honest dependable and thorough!! More

They are very helpful and courteous. They take the time to explain everything being done and prices involved. They care about their customers. I drive from Atlanta, GA for Jenkins to wor They take the time to explain everything being done and prices involved. They care about their customers. I drive from Atlanta, GA for Jenkins to work on my car. More

Craig Small did a wonderful job in keeping me informed on the progress of my car. He was very friendly and always a smile on his face. the progress of my car. He was very friendly and always a smile on his face. More

Quick service, a friendly staff (Brian Russell) and reliable service. That is worth a thank you. reliable service. That is worth a thank you. More

My service was relatively quick and easy for me. Everything was explained including the time it would take. I was escorted to the waiting area, (which is really nice), by my service representati Everything was explained including the time it would take. I was escorted to the waiting area, (which is really nice), by my service representative & told where everything was. When my car was done, we went over the check list for my car & I was walked to my car by my service representative. My car was cleaner when I left than when I brought it in. More

Service people are very pleasant to work with. The shuttle service really helps when you don't have anyone to give you a ride. The driver is also very friendly and courteous. The shuttle service really helps when you don't have anyone to give you a ride. The driver is also very friendly and courteous. More

Going to this dealership is like visiting family. Everyone is very friendly, courteous and willing to work with the customer. This was my fifth purchase from a Jenkins dealer and probably won’t be my Everyone is very friendly, courteous and willing to work with the customer. This was my fifth purchase from a Jenkins dealer and probably won’t be my last More