Jenkins Kia of Ocala

Cristinita was excellent and a great problem solver when it came to fixing the undercarriage issue for my car. I thought I was going to have to pay more but she made it less, excellent customer service and it came to fixing the undercarriage issue for my car. I thought I was going to have to pay more but she made it less, excellent customer service and friendly! More

nice clean well stocked waiting area. friendly people. Craig was so nice and informative, Kept me informed and tried to get my warranty to pay for my oil sensor. friendly people. Craig was so nice and informative, Kept me informed and tried to get my warranty to pay for my oil sensor. More

good first time experience. Brian Collins was very professional. Place was very organized. Good coffee. Brian Collins was very professional. Place was very organized. Good coffee. More

As a repeat customer, we appreciate the service department's attention to detail. They greet us upon arrival and tend to necessary paperwork. They explain what needs to be taken care of, dependin department's attention to detail. They greet us upon arrival and tend to necessary paperwork. They explain what needs to be taken care of, depending on age and mileage, and what the cost will be - so no surprises. Thank you very much. More

Had an appointment to get my car serviced, my service advisor josh mills was very good at answering questions and explained everything being done to my car, everyone there was very nice and pleasant. advisor josh mills was very good at answering questions and explained everything being done to my car, everyone there was very nice and pleasant. More

Excellent service from the service advisor and the rest of staff. The appointment was served on time and the work swift. of staff. The appointment was served on time and the work swift. More

My experience at Jenkins Kia was excellent. My sales representative Masae Brown was friendly and efficient and helped make it a great car buying experience. My sales representative Masae Brown was friendly and efficient and helped make it a great car buying experience. More

The service was good. But the cost of a side mirror($800) is ridiculous. And took a full month to get installed. May 2 to June 7, 2022. This is the second mirror I had But the cost of a side mirror($800) is ridiculous. And took a full month to get installed. May 2 to June 7, 2022. This is the second mirror I had installed. The first mirror was only $400-$600. Was in stock, painted and installed in four hours Both mirrors fell out of their casing while I was driving. None of your service personnel were able to put the mirrors back in the casing. So the need for me to spend $1200-$1400 for two mirrors. KIA was contacted. They too had now answer why mirrors fell out. Also no plan to look into the problem. I guess I'm one of those guys that should have bought "Car Shield. Service OK??? Pricing will not be recommended. More

My salesman was Christopher Record, and he was a big reason why I purchased my 2022 Kia Soul LX. I went into the dealership wanting a Forte after claiming a total loss after a bad storm, but he made me reason why I purchased my 2022 Kia Soul LX. I went into the dealership wanting a Forte after claiming a total loss after a bad storm, but he made me fall in love w/ the Soul and price "movements" he made. Great man, environment and staff. The service center has phenomenal customer service as well! More

Joshua Mills is the best ! He kept me updated on my soul. The place is very clean and lots of drinks, water, coffee and snacks .Been going to Jenkins Kia for 10 years. Never ha He kept me updated on my soul. The place is very clean and lots of drinks, water, coffee and snacks .Been going to Jenkins Kia for 10 years. Never had a problem. God Bless. S.Mack More