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Jenkins Kia of Ocala

Ocala, FL

4.9
2,227 Reviews
Head to Jenkins Kia of Ocala to buy or lease a new Kia or for your Kia service needs. Come to our Kia dealership in Ocala, FL, today and see our new and used Kia models for sale!
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2305 SW College Road

Ocala, FL

34471

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Showing 2,227 reviews

April 14, 2023

Now I know where the terms ‘used car salesman’ and ‘elder abuse’ comes from. Talked into a vehicle I couldn’t afford and couldn’t change my mind. All they want is yr $ and don’t care if they ruin your life! More

by Ldyjanesma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fabio Neal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Jenkins Kia of Ocala responded

I apologize, but we are unable to locate any information in our system for the name associated with your account. However, if you had a negative experience at our dealership we would like the opportunity to speak with you and try and address any of your concerns. At your earliest convenience, please contact me at 352-620-2045 Ext 3977. Thank you, Ada Pumarol Customer Relations Manager

April 12, 2023

CRAIG IS THE BEST, very good customer service ! goes above and beyond for his clients!! More

by Sylvette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig
Apr 12, 2023 -

Jenkins Kia of Ocala responded

We truly appreciate your business and we are glad that Craig provided you with excellent service!

April 09, 2023

Friendly and very helpful staff. All the questions and concerns where addressed in a professional manner and the service went smoothly. More

by CatherineG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hansen
Apr 12, 2023 -

Jenkins Kia of Ocala responded

We appreciate your support. Thank you for your positive review!!

April 08, 2023

Excellent walk in appointment of elderly Veteran. Very fast and friendly service before and after service was completed. Nice waiting area! More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gamache
Apr 12, 2023 -

Jenkins Kia of Ocala responded

We appreciate you taking the time to review your experience. We appreciate your support.

April 06, 2023

I made an appointment for service, when I showed up I was told that there was a 3 hour wait because they had gotten busy. I asked if I could just come in anytime for service and was told , No, you have to ha More

by dwhite42
Recommend Dealer
No
Employees Worked With
Did not get his name
Apr 12, 2023 -

Jenkins Kia of Ocala responded

We're sorry to hear you did not have a great experience. We would like the opportunity to resolve your concerns. Please contact me at 352-620-2045 EXT 3977. Thank you. Ada Pumarol, Customer Relations Manager

Apr 12, 2023 -

dwhite42 responded

No thank you, I had the issue taken care of the same afternoon at another Kia dealer, in Leesburg. Very honest and fair, I will be going back there, if needed.

April 06, 2023

Excellent service from arrival through departure. Vehicel ready on time and at an expected price. Thanks KIA! More

by Jim from Oak Run
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Apr 12, 2023 -

Jenkins Kia of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate the FIVE-STAR review.

April 03, 2023

Nice to make an appointment, my car was processed in quickly and service was completed on time as promised. Garry Bradley also informed me of the tire sales event in progress (car needs tires soon). C More

by smb1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Bradley
Apr 04, 2023 -

Jenkins Kia of Ocala responded

We are delighted to know our team provided you with a 5-star experience! Thank you for your business and the positive review!

March 31, 2023

very efficent fast service preformed doing recalls on my car. did not like sales person trying to sell me glass/windshield protection for my car! More

by Carolyn A Johnson
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not know names
Apr 03, 2023 -

Jenkins Kia of Ocala responded

Thank you for your valued feedback. We appreciate your support.

March 23, 2023

My experience was excellent . I will definitely will be bring my car for continuing service. I was so Impressed with an excellent service More

by Cbrooker561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanon gamache
Mar 23, 2023 -

Jenkins Kia of Ocala responded

Thank you for allowing us to maintain your vehicle! We appreciate your feedback!!!

March 23, 2023

Everything occurred in a timely manner and the service preformed was what I wanted. Craig Small was the best service writer I have had in ten years with your dealership. % stars! More

by donfan1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
Mar 23, 2023 -

Jenkins Kia of Ocala responded

We truly appreciate your business and we are glad that Craig provided you with excellent service.

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