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Jenkins Kia of Ocala
Ocala, FL
2,250 Reviews
Head to Jenkins Kia of Ocala to buy or lease a new Kia or for your Kia service needs. Come to our Kia dealership in Ocala, FL, today and see our new and used Kia models for sale!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,250 reviews
May 29, 2016
Oil change Seem as though I have been flying through my mileage. I'm in Jenkins Kia ever 1 1/2-2 mos. They are always curtious and helpful. I highly recommend t Seem as though I have been flying through my mileage. I'm in Jenkins Kia ever 1 1/2-2 mos. They are always curtious and helpful. I highly recommend them. More
by Caryn norris
Employees Worked With
Matt Davis
May 29, 2016
Excellent customer service Everyone was fantastic. Their customer service was on of the best dealerships I've gone to on along time. Having a customer service background I know Everyone was fantastic. Their customer service was on of the best dealerships I've gone to on along time. Having a customer service background I know good customer service when I see it. I even bought a new car. More
by Chivon Charles
Employees Worked With
Other Employees :
Jose "Daniel" Moret, Cedric McHaney, Mason Day, Jeff Johnson
May 29, 2016
Listened to what we said The personnel heard what we said and worked with us. No pressure, just good response. Pleasant atmosphere and concerned personnel. Good inventory from The personnel heard what we said and worked with us. No pressure, just good response. Pleasant atmosphere and concerned personnel. Good inventory from which to choose. More
by gsl60145
May 28, 2016
A TOTALLY DECEPTIVE SALE DEPT. VERY GOOD SERVICE DEPT. THEY KEPT ME AND MY WIFE PLAYING DECEPTIVE NUMBER GAME ON LITTLE PIECES OF PAPER AND WOULD LEAVE THE ROOM FOR EXTENDED PERIODS OF TIME AND COME BACK THEY KEPT ME AND MY WIFE PLAYING DECEPTIVE NUMBER GAME ON LITTLE PIECES OF PAPER AND WOULD LEAVE THE ROOM FOR EXTENDED PERIODS OF TIME AND COME BACK WITH DIFFERENT NUMBERS. MY WIFE HAS ADVANCED M.S. AND WE WERE LOOKING FOR A CARE THAT WOULD ACCOMMODATE A WHEEL CHAIR AND TO EVALUATE HER ABILITY TO GET IN AND OUT OF THE CAR. THEY KEPT PLAYING NUMBERS GAME FOR SIX HOURS AND MY WIFE WAS ABOUT TO DROP FROM FATIGUE. WHEN THEY FINALLY LED US TO BELIEVE WE HAD REACHED A FAIR PRICE WE WERE DIRECTED TO THE FINANCE PERSON AND HE ASKED US IF WE REALLY WANTED TO GO THRU WITH THIS, I AT THE MOMENT THOUGHT THAT WAS ODD. MY WIFE WAS EXHAUSTED AND NEEDED TO GO HOME ,SO WE DID NOT READ ALL STACKS OF PAPER PUT IN FRONT OF US, MY FAULT. IF THE SITUATION WAS DIFFERENT I WOULD NOT HAVE PURCHASED THE CAR. A DAY AFTER WE GOT HOME I READ ALL THE PAPERS AND DISCOVERED THAT WE HAD PAID 500 DOLLARS MORE THAN THE STICKER WITH THE DEALERS MARK UP FOR GARBAGE WE DID NOT WANT. I HAVE PURCHASED 3 NEW CARS FROM JENKINS AND WILL NEVER DO SO AGAIN. WILL GIESER 352-693-4061 More
by deceptive
Employees Worked With
DON'T REMEMBER NAMES
May 28, 2016
They really worked with me. It was a true blessing. This dealership really worked with me. The service was great and they're friendliness and patience is outstanding. I recommend it for first time buyer This dealership really worked with me. The service was great and they're friendliness and patience is outstanding. I recommend it for first time buyers because they will help you out as much as possible. More
by bryanomar7
Employees Worked With
Cori Gaither, Fernando Romero
May 26, 2016
Service The customer service staff is friendly. I received excellent service during my recent visit. The waiting area is very clean, comfortable and provide The customer service staff is friendly. I received excellent service during my recent visit. The waiting area is very clean, comfortable and provides ample seating for customers while waiting for the service to be completed. . More
by AnnaC1949
Employees Worked With
Matt Davis
May 21, 2016
Great experience The experience was wonderful. I've never been to a dealership that was so courteous and even washed my car. They were able to pinpoint my problem and The experience was wonderful. I've never been to a dealership that was so courteous and even washed my car. They were able to pinpoint my problem and will be putting a new radio in the car. They were very apologetic because of my radio not functioning right but they will make it right. This is my third kia and I love it I used to be a Toyota person More
by Dgcates
Employees Worked With
Matt Davis
May 16, 2016
excellent sevice. Quality of work and friendleness. Great experience. Took care of my needs in a timely manner .Every one was friendly to me, and the coffee and donuts were great. ,too. Great experience. Took care of my needs in a timely manner .Every one was friendly to me, and the coffee and donuts were great. ,too. More
by Lou437c
Employees Worked With
Matt Davis
May 16, 2016
Excellent Service I recently went for my scheduled/routine maintenance, and had my two (2) young sons with me; staff was quick, courteous, accommodating, excellent and I recently went for my scheduled/routine maintenance, and had my two (2) young sons with me; staff was quick, courteous, accommodating, excellent and the waiting area was clean and comfortable. They were great to me and to my children. I have had a great experience with this dealership from the moment I purchased my vehicle. I'm very pleased so far! More
by Mommy24
Employees Worked With
Tony in Service
May 04, 2016
Fast and easy Came in and spoke with Daniel. He was no BS straight to the point which I appreciated.The financial department was amazing as well Andy made sure we u Came in and spoke with Daniel. He was no BS straight to the point which I appreciated.The financial department was amazing as well Andy made sure we understood everything so no surprises. Ended up purchasing a brand new car and couldn't be happier with the experience. Who knew car buying could be enjoyable. More
by Unhappy customer
Employees Worked With
Daniel Trengrove, Andy McKay
