Jenkins Kia of Ocala

Excellent service The service was excellent. They employees bring the extra mile. They always work to make the customer happy with the selection of the vehicle and serv The service was excellent. They employees bring the extra mile. They always work to make the customer happy with the selection of the vehicle and services. More

Good Experience I was in the market for a new car. My first new car since I been driving for over 30 years!!! The right choice was very important to me. I did a lot o I was in the market for a new car. My first new car since I been driving for over 30 years!!! The right choice was very important to me. I did a lot of research and I decided to go with Kia;my first foreign car too. The dealer is very important to me because I have had my share of unscrupulous dealers. I was wary but decided on Jenkins Kia because of their reputation and the close proximity to my home. I worked with Jamie Fielding who was knowledgeable answering all my questions regarding a vehicle purchase. He followed up on anything I asked about. I had a certain criteria of what I wanted. Back up camera,Apple car play, auto lights, electric windows, mirrors and so forth. I chose the Kia Soul Base model because it had the features that I wanted. I wanted the Wild Orange and if not the Red color with the Black roof. I was told those colors weren't available to me because they were on the more upscale model. Unless I wanted to purchase those models. At first I was upset because I was not aware of this in the beginning and I wasn't crazy about the color choices available to me. When they seen I was a little upset about this they showed concern by explaining to me this was the way the manufacturer made the car colors. Come on Kia!! Let's have more color choices of the base model!!! I chose Titanium Gray because out of the choices available to me I felt this was the nicest color. Their business manager Peter Palys was also very good at explaining what the charges were and accepting the down payment. The dealership appears to care about customer satisfaction. Which is a comfort to me because to me once you leave a dealership with a car your car buying doesn't end. More

My experience My Kia Soul was in need of an oil change and tire rotation. I went in expecting to wait for a long time due to not having an appointment; however the My Kia Soul was in need of an oil change and tire rotation. I went in expecting to wait for a long time due to not having an appointment; however the service was completed in a reasonable time period. I was happy to be able to watch through the window as the guys serviced my truck. I was also excited to see a familiar face Chris Hanson, who used to be at the Cadillac dealer 15 years ago. He even remembered me and i new that my car was in good hands. More

Unscheduled visit Our battery died suddenly. We called the dealership and they said bring it right in. The staff was very courteous and efficient. While we were there t Our battery died suddenly. We called the dealership and they said bring it right in. The staff was very courteous and efficient. While we were there they changed our oil even though we didn't have an appointment. I couldn't be happier with the service we received. More

Wasn't in the market for a new KIA Took our 2016 KIA Sorrento to Jenkins KIA for service and oil change. Drove off the lot in a brand new 2018 KIA Sorrento, almost identical to the one Took our 2016 KIA Sorrento to Jenkins KIA for service and oil change. Drove off the lot in a brand new 2018 KIA Sorrento, almost identical to the one we drove in. We were very happy with our KIA, so it didn't take much convincing for us to trade up. We were treated very professionally by Callie Zimmerman when we arrived. She even helped me program the new KIA blue tooth before we left the dealership. Jamie Fielding, a fellow Veteran, was very personable and knowledgeable. A misunderstanding of the GAP insurance and the promise that our monthly payment would remain the same, which in final paper work was not the case, is why Guy Rodas recieves only 4 stars. I felt pressured by John Szylin and wasn't very happy with him or his service, but I guess he was just doing his job, so he gets an average rating. We do not like to be pressured into anything. More

Good experience My overall experience was very good. Everyone is very friendly and helpful. Car buying is made easy, and I love the service after the sale. My overall experience was very good. Everyone is very friendly and helpful. Car buying is made easy, and I love the service after the sale. More

Very Pleased Buying a car in reality usually isn’t a pleasant experience. When it’s all said and done,we are very happy with our purchase. Our salesman Joe Slater Buying a car in reality usually isn’t a pleasant experience. When it’s all said and done,we are very happy with our purchase. Our salesman Joe Slater was great. He was always a gentleman and he knew his product. The Sales Manager Edwin, worked very hard to gain our business. We would buy from you again. More

Oil change Our advisor Callie is great. Everything always goes smooth. We are always greeted when we walk in and eveyone is polite. Thanks Jenkins Kia of Ocala. Our advisor Callie is great. Everything always goes smooth. We are always greeted when we walk in and eveyone is polite. Thanks Jenkins Kia of Ocala. More

Was very satisfied and the service manager was excellent I t Great experience...service mgr.took very good care of my problem and got me in and out in very good time. Would definitely recommend this service dept Great experience...service mgr.took very good care of my problem and got me in and out in very good time. Would definitely recommend this service dept. More

very friendly and willing to answer any and all questions Joe Slater was a great salesman and helped in anyway he could. He took the time to answer all questions and was a real gentleman. Joe Slater was a great salesman and helped in anyway he could. He took the time to answer all questions and was a real gentleman. More