Jenkins Kia of Ocala

very very very good Thank you so much for everything.... You guys are the best 😊. I am so happy!!!!.... I has a new Kia Optima is amazing !!!!!!!!!!!!... see you next ti Thank you so much for everything.... You guys are the best 😊. I am so happy!!!!.... I has a new Kia Optima is amazing !!!!!!!!!!!!... see you next time😊 More

Service Completely satisfied. Everyone was courteous and professional. Service was outstanding and on time. I would recommend this service center for all your Completely satisfied. Everyone was courteous and professional. Service was outstanding and on time. I would recommend this service center for all your needs. I received an oil change More

All was great except for one thing The gentleman who helped me could not have been more helpful once he realized I was there. But, unfortunetly , I had to wait several minutes in the a The gentleman who helped me could not have been more helpful once he realized I was there. But, unfortunetly , I had to wait several minutes in the area where the cars are checked in- that would have been alright if there had simply been chairs available to sit on. I am hoping that the next time I come there, there will be chairs. (They are available everywhere else- why not there?) More

Excellent service from Jeremy!! Jeremy worked diligently to help us find the right vehicle. He was incredibly helpful and attentive. I will be sending everyone to see Jeremy at Kia! Jeremy worked diligently to help us find the right vehicle. He was incredibly helpful and attentive. I will be sending everyone to see Jeremy at Kia! More

Good Experience This visit was just for a routine oil change but what made it better was the talent and personality of my Service Adviser, Callie Zimmerman could not This visit was just for a routine oil change but what made it better was the talent and personality of my Service Adviser, Callie Zimmerman could not have been better, friendly, knowledgeable. She could give lessons to the other staff on how to relate to customers. More

"The BEST experience buying a new Kia Soul" My lease was almost completed so I decided to visit Ocala Kia. Jamie called to confirm my appointment, he was waiting for me outside and walked me in My lease was almost completed so I decided to visit Ocala Kia. Jamie called to confirm my appointment, he was waiting for me outside and walked me in to meet Guy. I was completed elated when I knew I was in good hands because Guy was straight to the point and discussed my financial choices. Jamie & Guy has stupendous customer service skills and they displayed all the qualities needed for complete customer satisfaction. I had the BEST buying experience in purchasing my new car while dealing with Jamie & Guy. I would definitely recommend this dealership because of the high quality and excellent outstanding customer service they displayed! JOB WELL DONE!! More

Service and repair work was excellent and professional I appreciated discovering that a necessary repair was covered and staff was very helpful in facilitating this and other service work completed. The fa I appreciated discovering that a necessary repair was covered and staff was very helpful in facilitating this and other service work completed. The facility is very nice and comfortable as well. More

auto purchase Friendly, answered all of my questions well, he provided great financial details and resulted in payment savings.. Will def recommend to anyone who Friendly, answered all of my questions well, he provided great financial details and resulted in payment savings.. Will def recommend to anyone who would be interested in purchasing a new vehicle.. More

NEW FLORIDIAN Overall great. I had previously expressed dissatisfaction to Kylee with all the aggravation navigating your website, and followed up with Guy and Jaim Overall great. I had previously expressed dissatisfaction to Kylee with all the aggravation navigating your website, and followed up with Guy and Jaimie. Insofar as the purchase experience and given the shackles of the law, finance software you, as a dealer must use, et al, you did as good as any. Even the hijacking of me from service by Guy, Jaimie and later Mike was artful and enjoyable. They provided no info that wasn't going through my mind already. To this point all was well. However your detail department if given one more 10 minute delay and they would have queered the deal, a sure thing. Only through Jaime's experience and integrity saw it through. Thank you, More

Good experience. Went in for routine service. I was seen within 1-2 minutes of my appointment time. Service was done in a timely manner. Checkout was timely and inform Went in for routine service. I was seen within 1-2 minutes of my appointment time. Service was done in a timely manner. Checkout was timely and informative. Comfortable waiting area. More