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Jenkins Kia of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.7
526 Reviews
Jenkins Kia of Gainesville is here to help you throughout the car-buying and -servicing process. Visit our Kia dealership in Gainesville, FL, to lease new Kia, buy a used car or for Kia service!
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2810 N Main St

Gainesville, FL

32609

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Showing 526 reviews

December 26, 2021

Pricing of cars is dishonest. There are hidden dealer fees that don’t get added until the end of price negotiations. I had a negative experience years ago with a Jenkins sales associate who lied about a More

by Mike Delong
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of names at this point a year later
Report | Print
Dec 27, 2021 -

Jenkins Kia of Gainesville responded

Mike, I am so sorry to hear of your experience with us. I do appreciate the feedback as we constantly look to improve how we operate and learn where we can get better. This is obviously not the type of experience attempt to achieve. If you would like to discuss this further please feel free to contact me at 352-371-5801 ext 3821 or you can email me at bradley_clanton@jenkinscars.com. Bradley Clanton Customer Relations Manager Jenkins Kia of Gainesville 352-371-5801 ext 3821

December 25, 2021

Joseph was exceptional, instead of giving up on contacting our Maintenance agreement company he worked with me to get a hold of them. More

by Patrick Clausen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
Report | Print
Dec 27, 2021 -

Jenkins Kia of Gainesville responded

Patrick, Thank you so much for taking the time to provide feedback from your service visit with Joseph. Glad to hear he did not give up on your issue and worked to get the problem fixed. We look forward to servicing you in the future! Bradley Clanton Customer Relations Manager Jenkins Kia of Gainesville 352-371-5801 ext 3821

December 23, 2021

Melissa was able to resolve all my issues in both a timely and professional manner. More

by Customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa OShea
Report | Print
Dec 23, 2021 -

Jenkins Kia of Gainesville responded

Thank you for the 5 star review! Glad to hear Melissa made your service visit with us exceptional. Bradley Clanton Customer Relations Manager Jenkins Kia of Gainesville 352-371-5801 ext 3821

December 18, 2021

Punctual Efficient FriendlyKnowledgeable Punctual Efficient Friendly Knowledgeable Punctual Friendly Efficient Knowledgeable Punctual Efficient Friendly Knowledgeable Punctu More

by Dresdenbaker52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa OShea
Report | Print
Dec 20, 2021 -

Jenkins Kia of Gainesville responded

Thank you so much for taking the time to leave such an excellent review! We appreciate your feedback. Bradley Clanton Customer Relations Manager Jenkins Kia of Gainesville 352-371-5801 ext 3821

December 18, 2021

Team got my car in for service early and got me out as quickly as possible. More

by camcatmill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer, Blake Robinson
Report | Print
Dec 20, 2021 -

Jenkins Kia of Gainesville responded

We appreciate you taking the time to leave such an excellent review on your service experience with us! Thank you for choosing Jenkins Kia of Gainesville! Bradley Clanton Customer Relations Manager Jenkins Kia of Gainesville 352-371-5801 ext 3821

December 12, 2021

Everyone was extremely kind, professional, and honest about everything! Absolutely terrific and worked very diligently!!! More

by jalford1872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystan, Patrick, Joseph Cofer, Melissa OShea
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Dec 13, 2021 -

Jenkins Kia of Gainesville responded

Thank you for allowing us to earn your business. We are glad to hear our team provided you with excellent service! Bradley Clanton Customer Relations Manager Jenkins Kia of Gainesville 352-371-5801 EXT 3821

December 02, 2021

Brian was amazingly wonderful and thorough in his explanation of the vehicle. I would definitely recommend him to others More

by melindagrimmage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

Jenkins Kia of Gainesville responded

Melinda, Thank you for the 5 star review! We are glad Brian made your car buying experience great. Thank you for choosing Jenkins Kia of Gainesville! Bradley Clanton Customer Relations Manager 352-371-5801

November 29, 2021

I always feel confident leaving my Cadenza with Melissa at Jenkins Kia for service. They treat you like a VIP from start to finish. More

by tchase95f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa OShea
Report | Print
Dec 02, 2021 -

Jenkins Kia of Gainesville responded

Thank you for the excellent review. We are happy to hear Melissa was able to assist you. Bradley Clanton Customer Relations Manager 352-371-5801

November 21, 2021

They do not stick to their word and can not be trusted! They try to upsell as well. More

by LEOWife
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Dept
Report | Print
Dec 02, 2021 -

Jenkins Kia of Gainesville responded

I do apologize that your visit with us was unsatisfactory. Please contact me at your earliest convenience to help assist you. Bradley Clanton Customer Relations Manager 352-371-5801

November 20, 2021

Good service, Joseph was friendly and explained what work they did to my vehicle. Will use this Kia shop for all my maintenance More

by Kia sportage 2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
Report | Print
Dec 03, 2021 -

Jenkins Kia of Gainesville responded

We appreciate your 5 star review! Thank you for being a valuable Kia customer and choosing Jenkins Kia of Gainesville as your dealership. Glad to hear Joseph takes great care of you! Bradley Clanton Customer Relations Manager 352-371-5801

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