Jenkins Kia of Gainesville

Very pleasant experience, no haggling, both sides got what they wanted and I am driving away a very happy customer!! Alex was an outstanding salesman! what they wanted and I am driving away a very happy customer!! Alex was an outstanding salesman! More

Great service and Joseph Cofer is absolutely fantastic. Pleasant and courteous and with a great touch of professionalism. We could definitely use more individuals like Joseph in the business world. Pleasant and courteous and with a great touch of professionalism. We could definitely use more individuals like Joseph in the business world. More

Very informative, about all options in waiting area, time expected to be finished, price and notification if there was a delay. expected to be finished, price and notification if there was a delay. More

Joseph Cofer is the best! Beyond helpful and knowledgeable. He explained everything perfectly! Received my car earlier than the time Joseph originally quoted. Beyond helpful and knowledgeable. He explained everything perfectly! Received my car earlier than the time Joseph originally quoted. More

Great Service department. Great Service Writer Joseph Cofer. Waiting Lounge was clean and comfortable. Coffee and water if wanted.. Great Service Writer Joseph Cofer. Waiting Lounge was clean and comfortable. Coffee and water if wanted.. More

Samantha Webb is AMAZING! !! She has integrity and will treat you with care and honesty. She got me in the right car at the right time. !! She has integrity and will treat you with care and honesty. She got me in the right car at the right time. More

Dealership was very clean and has a lot of variety of vehicles to choose from. I want to thank Samantha for going above and beyond for me when buying my first truck from her. She understand what I was as vehicles to choose from. I want to thank Samantha for going above and beyond for me when buying my first truck from her. She understand what I was asking for and what I was searching for. She was able to find me many vehicles that I liked. She was super kind and very helpful. She is an amazing sales woman. I would go to her anytime if I needed a vehicle. She does absolutely everything she can to make sure that the customer leaves the dealership satisfied and with a vehicle they love. I’d also like to thank Kasey for giving me a couple bags to transfer my belongs from my old vehicle to my new. It was very nice of her. More

Once again, service was great! Joseph who manned the service desk was very courteous and professional. He kept me up to date with the progress of my oil change. Also a young lady ( Joseph who manned the service desk was very courteous and professional. He kept me up to date with the progress of my oil change. Also a young lady (whose name I should have gotten) helped me access Wi-Fi which saved me having to need a ride home & back. More

Joseph, our service rep was energetic, informative, timely, and reliable during our first visit to Jenkins Kia. Very refreshing experience for my wife and me. timely, and reliable during our first visit to Jenkins Kia. Very refreshing experience for my wife and me. More

10 out of 10 DO NOT RECOMMEND! !! We took my Kia in for a recall repair and other repairs (no audio sounds for turn signals, seat belts, cross traffic while backing up etc, and p !! We took my Kia in for a recall repair and other repairs (no audio sounds for turn signals, seat belts, cross traffic while backing up etc, and push intermittently not working) on 12/28. We had an appt time at 10:45. When the vehicle was dropped off, we were asked if we were going to wait. We decided to drop it off and come back when repairs were done. On Thursday 12/29 we had not received any updates on the status of repairs. We called at 5:30 pm on Thursday and were told my vehicle had not been looked at yet. On Friday, we received texts saying they would not be able to complete repairs until Tuesday 1/3. My husband told them no, we’d like to pick up the vehicle on Friday and to please complete the recall repair so we could do so. Late Friday afternoon we were told the recall repair was complete and we could pick up the vehicle. We picked the vehicle up today 12/31. The employee at the service desk argued with my husband saying the vehicle is not equipped with back up alerts and EVEN WALKED OUTSIDE TO ARGUE WITH HIM THAT ITS NOT A FEATURE ON THE VEHICLE. As shown in the photos, my vehicle is equipped with cross traffic alert when in reverse. The photos also show a promised by date and time! The staff was rude and inconsiderate. Our experience was not pleasant and we will no longer take any vehicles to Jenkins Kia in Gainesville for repairs! More