Jenkins Kia of Crystal River - Service Center

I people work together really well there have always said the service department is a number one in my book the service department is a number one in my book More

I took my suv in for a oil change, tire rotation, part of my service contract i have. Devin is my advisor, he treated us exceptionally as usual. No fault to him I told him about a problem I noticed, he of my service contract i have. Devin is my advisor, he treated us exceptionally as usual. No fault to him I told him about a problem I noticed, he had John Master tech I prefer working on my vehicle scan it. John scanned, and drove it. When we left the abs light came on in the parking lot and then went off. We decided to just proceed to head home and the light came on as well as my brakes were engaging on their own. I immediately called Devin and explained what was going on as we headed back to the dealership. John scanned it again because all the lights were now on for traction control, abs, check engine. John found that the hydraulic pump went in my 2022 Seltos with 20,464. Thankfully there was a loaner to use since the part isnt in stock. We laughed because my 2020 Soul needed a motor at 24,000 miles. I asked to have my "curse" lifted. We even joked about it with Timmy Torres our salesman. He sold us all our vehicles. The staff that we have dealt with over the last 7 years have treated us like family. Everyone that we know always enjoys seeing my service dog when I come it. They go out of their way to greet us and see if we need anything while we wait. Including Dave Donaldson, Ed Fasano, Brandon, Daniel and John the tech. Thanks again for a great experience. More

Will was personable and understanding. Everyone was nice. Very nice lounge with coffee and doughnuts. Everyone was nice. Very nice lounge with coffee and doughnuts. More

Dave Bushnell did an outstanding job in all areas. He found my problem after the service people said it was okay. He found my problem after the service people said it was okay. More

Super service, courteous and very good at their job. The service team works hard to get the job done right and when promised. My service adviser, Dave Bushnell, is great and does everything he can to ma The service team works hard to get the job done right and when promised. My service adviser, Dave Bushnell, is great and does everything he can to make my service experience thorough, complete and confident. I always feel I am getting the best return for my money to make my KIA’s (numbers #6 and #7) run like thoroughbred's. More

Steve was very professional and courteous. Assured me that if I had further issues to call. Waiting area was great. This place is first rate Assured me that if I had further issues to call. Waiting area was great. This place is first rate More

My battery had died and they had it replaced and had me back on the road without an appointment in a very short amount of time. back on the road without an appointment in a very short amount of time. More

Steven did an excellent job of providing detailed information regarding the status of our vehicle. He provided exceptional, genuine customer service, and exceeded our expectations. The service to our information regarding the status of our vehicle. He provided exceptional, genuine customer service, and exceeded our expectations. The service to our vehicle was excellent, we received a complimentary car wash, and our vehicle was ready quicker than we expected. More