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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,836 Reviews

1,836 Reviews of Jenkins Kia of Crystal River - Service Center

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January 03, 2023

GREAT CUSTOMER SERVICE, SO EASY TO SCHEDULE AN APPOINTMENT. THIS IS THE BEST KIA DEALER I HAVE EVER DELT WITH More

by JMARTIN1139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke
Jan 03, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your PERFECT rating!

January 01, 2023

The service was fast and performed to my satisfaction. The agents explained exactly what was needed to be done. No pressure. Car was ready as promised. More

by GEEZER0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

December 31, 2022

Always a great experience when taking the car for service at Jenkins Kia. Staff is friendly and helpful and waiting area has plenty to satisfy customer needs or wants. More

by DDUTIL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Jan 02, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your PERFECT rating!

December 30, 2022

We appreciate the consistency of good service over the years. That is why we bought our new KIA at Jenkins KIA! More

by cholden0627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hardin
Dec 30, 2022 -

Jenkins Kia of Crystal River responded

Thank you for your continued business and your 5-star rating!

December 29, 2022

Always very friendly and rarely surprises you with extra repairs that are needed. They always have free water, coffee, and snacks in their waiting area. More

by papabogey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Bower
Dec 30, 2022 -

Jenkins Kia of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

December 28, 2022

Great place with super friendly staff and very competent technicians. If something is not right with your car, they will fix it. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

December 27, 2022

Everyone is super nice and very professional! They definitely do a great job on your vehicle and in a great timely manner. More

by MARIAGONZALEZ0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Jenkins Kia of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

December 27, 2022

Steve was great! He really helped me out a lot and we were able to get my problem with my vehicle solved quickly! More

by DANIEL.C.MCTAGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bourdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Justin Selke
Dec 28, 2022 -

Jenkins Kia of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

December 25, 2022

Everyone was very friendly and professional. The service manager explained to me everything they did on my car, and what I should look at for my next service. More

by RDEDWAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
Dec 26, 2022 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

December 24, 2022

Dave at the service center is one of the most disrespectful rude nasty people I have had a run in with in a long time. He demanded I get the cover replaced then and there when I explained to begi More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Jenkins Kia of Crystal River responded

Ms. Barb, Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. Please feel free to contact me with any questions or concerns, I would like the opportunity to talk about this experience with you. Desiree Bower Customer Relations Manager 352-564-8668 ext. 1051.

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