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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,836 Reviews
Call Service Center (352) 564-8668

1,836 Reviews of Jenkins Kia of Crystal River - Service Center

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March 09, 2023

Had to argue to get warranty honored! Had car for over a week installed wrong part! More

by GOLISHBRIAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Coble, Scott Russ
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Mar 14, 2023 -

Jenkins Kia of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-564-8668 ext. 5252. Jaimie Cummings Customer Relations Manager

March 08, 2023

Timely, Courteous, and Professional. Justin explained the work required in detail. he went over recommened services and costs. He kept me informed along the way. More

by estherleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Selke
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Mar 09, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Justin provided you with excellent service!

March 08, 2023

Excellent service as always. My service advisor cut me informed along the way. Was done quickly and efficiently. More

by Lkhinvest19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Desmond
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Mar 09, 2023 -

Jenkins Kia of Crystal River responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

March 08, 2023

Courteous and Friendly. This dealership stresses communication with the clients, and making sure there are no questions or problems not resolved. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Caron, Maggie Desmond
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Mar 09, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

March 07, 2023

Dave in service does an excellent job. My third car from this dealership, always treated me like a valued customer. More

by HANNACAN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Dave provided you with excellent service!

March 07, 2023

My overall experience with Kia is very good. There were a couple of minor issues that came up within 24 hours and the dealership took care of them right away. More

by eklaver101260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Selke
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Mar 08, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

March 05, 2023

Our car was finished in the time we were told. Everyone there was courteous and helpful. Would definitely go back for service the next time. More

by BUTTONWOODSMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

March 05, 2023

Service was great. People are friendly and professional. Building is clean and comfortable. Amenities are good. More

by colkenshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

March 04, 2023

Very clean (even the restrooms). Personnel nice to interact with. Answered all questions and took care of servicing my van. More

by JASTEVANUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

March 04, 2023

Always can count on my dealer's service center to take good care of me Telluride. More

by MARSHAYGLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen in Service Dept
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Mar 06, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your continued business! We appreciate your taking the time to tell us about your experience.

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